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April 2024 by Laurie Benjamin
I needed shirt, tie, and pants for my boyfriend. Good selection, salesman knew his stuff, and I was in and out!
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March 2024 by Wade Avery
Incredibly helpful staff! Mark provided outstanding, friendly service and got me a great suit the day of an event I had to go to.
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March 2024 by Marvin Melchor
Sam has the worst customer service. We went early in the morning so we can have someone available to figure out what would work best for the groom and groomsmen but it seemed Sam didn’t want our business.
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February 2024 by Tarpon Total Health Care
These guys are the Best. On February 3, my niece got married. My father, the grandfather of the bride forgot his tux pants. So 2 hours before the ceremony we go looking for pants. When we walked in, I told them of our predicament. From the time we entered the store until we left with matching tux pants that were cut and taped to fit was less than 20 minutes. My 92 year old dad could not have been more impressed and more relieved. Thank you so much!
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December 2023 by Rosa Nava
They have clothes for only skinny skinny people that was weird
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December 2023 by Michaela O'Brien
If I could give 0 I would. It was my first time with my finance shopping for a suit. Upon entering the store, we were not greeted nor asked if we needed assistance. When I approached a gentleman whom I couldn’t tell was talking to a customer because no one is in uniform, he was very obviously disturbed by me asking politely if someone could please help us as it was our first time in. Funny was he wasn’t helping this gentleman find anything but talking about how marijuana doesn’t do him well. I moved on the ask another gentleman who was by far the youngest employee there for help. He was somewhat helpful but it was like pulling teeth to get anywhere and he wouldn’t ask questions to help us find the outfit we needed. The judgement and energy in the store is stale and negative. I quickly walked out, found exactly the same items at the mall. We were blessed with a whole suit for less than their rental price - and a way better customer service experience. To the staff: be careful who you treat incorrectly. You never who you’re actually dealing with so don’t be so quick to judge people who don’t look like you. I am a business owner and an artist in the Valley as is my fiancé.The next question in customer service is: How can I make this right?
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November 2023 by eddie mendoza
Went to look for a suit for the MCB 11/3. Walked inAround 11:15am not greeted by a single individual. Walked around 3x asked for assistance in renting a suit and wasTold It would be half an hour before they can see me since someone else had an appointment at 11 but hadn’t shown up yet? I’m like WTH I’m here take MY money… I left feeling disappointed in what I thought was a high quality kinda place. I wouldn’t go back
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October 2023 by Barry Bostwick
What a terrible shopping experience. I expect horrible customer service everywhere I go these days, mostly because the kids these days are so slow. But the people working at Men’s Warehouse today were certainly old enough to know better.Was greeted when I walked in, then no one said a word to me or helped me out. Took all my clothes to the dressing rooms. No offer of assistance with anything. They just wanted to gossip and talk about themselves.Congratulations, Amazon will be the only company left soon.
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October 2023 by Jacob Bartolini
It was a horrid interaction with a kid of a sales rep. He was more interested in his ipad then helping anyone and after handing us the 3rd wrong size in jackets it was apparent our business was not wanted. So I spent over $1500 at their competitor's store.
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October 2023 by Undrwlrdcub
Staff is not there to help you in any manner. They would rather play on their laptop while other Sales people actually help people. Not what I would call an experience worth spending your money at.
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September 2023 by J S.
My husband and I have been to this location about 3-4 times for alterations. We've had a suit jacket taken in and a few pairs of my pants hemmed. Every item has turned out great. The people assisting us were very friendly and knowledgeable, I am giving a 4 because of the rude woman who works the counter. I wanted to give a 2 or 3 but it would be unfair to the other staff who work here. The last time I was there, I walked in and she was the only person I saw. I had never seen her before. I informed her that I was there for alterations. I wanted to get my pants hemmed and the inseam measurements needed. She said something like, "we don't' do that" I explained to her that I've brought the same type of pants in previously and they did them before. Why are they not doing them now? Then she got flustered and said " I" don't do that! Well it's obvious she is NOT the alteration person but she was acting as if she just did not want to assist me at all. I had to ask , well can you have someone help me? Then she pointed to the area near the dressing rooms. Then a male associate appeared. I informed him what I needed and he went behind the counter and assisted me. It literally took him like 5 mins to find my info, put the order in, and collect payment. I am just wondering what exactly is this woman's role??? She did not have to measure me or the pants. All she needed to do was exactly what her coworker helped me with. I will come here again but if I see her, I know to avoid all contact with her. There are enough Karens out there and I don't need her to act like one to customers.
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September 2023 by Matthew Miller
Men's Wearhouse does not recognize this location as one of it's stores via their website and the staff unknowingly belittle customers. I visited this location to purchase a tailored suite. The attendant continued asking what event I was purchasing this for and when the date was. I told him multiple times that there was no event, I'm just buying a new suite for work. They didn't have the correct size pants and couldn't figure out how to order them in the computer. The attendant asked me to order them through the website from my smartphone but while selecting a shipping address, the store location wasn't recognized as a store location, this needs to be fixes. Super frustrating. I thanked the attendant and told him I would explore other options. I left and dropped $625 at a retailer 15 minutes away.
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August 2023 by Claudia Montiel
What an amazing service. From being greeted when we first walked in, to a hand shake at the end of our transaction. This was our first experience at Men’s Warehouse Palm Desert and they were very helpful. They understood our budget and taste. Thank you!
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August 2023 by Zac Crawford
I was basically called poor simply because im young. I asked to see a suit in a different shade of blue and was told "you should try express" even though there was clearly multiple different blue suits in front of me.Disgusting behavior honestly
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June 2023 by joseph hartmann
Great place to get a suit. Friendly service and prices a good.
