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October 2023 by Andre Compito
Great staff, friendly and courteous. They accidentally ordered the wrong tires, but quickly reordered the correct ones and changed them out asap . Irma is a sweetheart
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September 2023 by Brooke Lynch
Sharon is an asset to your company. She assisted my grandfather and myself in finding top of the line products and coordinating our service with such a friendly personality and efficiency. She made our lives easier with taking care of my vehicle.I have a broken leg and she even took me home after dropping my car off. What an amazing experience because of Sharon!
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August 2023 by Jason Sowards
The customer service here is fantastic! It’s hard to find an auto repair shop open on Sunday, so when we found ourself in a bind on a road trip, we were happy to find this place. The only downside was that their AC was out. Not good in Palm Desert in August!
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August 2023 by Linda Brown
Great place. I have been very happy with their work.
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August 2023 by Jason Kady
I just purchased my tires from here about a month ago and today I got a low pressure alert on my car and since I happened to be driving by, I stopped in. The woman inside said that they would look at it but could not repair it. There was no one else in the shop at the time and it was 20 min before closing. That is plenty of time to fix it. That is not how you should be treating your customers.
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June 2023 by Aaron Howard
Wheel alignment was done. Service and price was good.
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May 2023 by Neel K.
I came to Mountain View to get my oil changed. I had made a appointment online, which was later confirmed. I then called the location, spoke to Irma, who placed me on a nine minute hold after which my appointment time arrived. I came to the center, Irma remained on the phone, ordering something for breakfast, including green peppers, wanted a rush order, and then even had the audacity to go out to her personal vehicle obtain her Billing information and then place said order. When she returned after an additional 7 minutes, she told us that they could not accommodate us today, and that there is no communication between the online portal and their location as " They have no clue what the hell is actually happening in the store"The only reason that they are even receiving two stars is because they were able to point us towards their sister location, near the Palm Desert mall, which we called and were answered promptly. We then Had a seamless experience with Robert.
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April 2023 by Francesca Umali
These guys were so helpful and allowed me to get back on the road. Mike was such a great guy who took the time to look at my issue with my van. He also allowed me to park in front of the shop and stay overnight bc my van wasn’t drivable. The next morning he let me know how long it would take and checked in with me about the progress. They were able to fix the issue the same day and I am so grateful!
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April 2023 by Steve Morris
Had our Kia towed to Mountainview, Palm Desert location, on Saturday night for an alternator replacement. The next day they promised it would be ready Monday afternoon. It wasn’t. The promises continued until Thursday when I said if the work wasn’t completed by that afternoon I would be towing it to Kia in Palm Springs to have the work done. They finished it late Thursday. I went to pick it up and they informed me the AC connector ‘fell’ off while they were fixing the alternator. I was advised the part for the AC fix would be in in 10 days. A month later it’s still not in. A week after picking up my vehicle the radiator hose fell off while I was driving. I had my vehicle towed to Kia in Palm Springs to have the radiator hose reattached and the AC connector, which I sourced myself, reconnected. A $450 alternator ended up costing an additional $500 not including the 2nd tow truck and required rental car. DO NOT TAKE YOUR VEHICLE TO MOUNTAINVIEW TIRE in Palm Desert for automotive work!!!!
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March 2023 by Levi Denham
Found these guys this week, saw the great reviews, and I can 100% say they are well-deserved. I will def be back. Thanks for the great, prompt communication and excellent service.
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February 2023 by Alexandre Barros
I wasted my time this repair shop ( 5 hours) cannot fix my ac . Only due basic repairs not too much complicated. And charge a lot for inefficient service . Never more !
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February 2023 by JUJU JESS
Love taking my car here for services. Reliable. Accurate. Never once have I had an issue in any of the locations I have gone to. Love the tire rotation with the oil change. They've also fixed my car after other shops had screwed it up.Smiles for miles.
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February 2023 by JXSS BLVKE
Love taking my car here for services. Reliable. Accurate. Never once have I had an issue in any of the locations I have gone to. Love the tire rotation with the oil change. They've also fixed my car after other shops had screwed it up.Smiles for miles.
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December 2022 by Jose De La Cruz
Always outstanding service by Brandon, Bo and the rest of the crew. Very professional and honest. Wouldn’t take my vehicles anywhere else.
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November 2022 by erni palaci
I scheduled on Monday for a Wednesday appointment at 8 am and I had to come back at 9 am cuz they didn’t had enough people to look at my car n do oil change. This happened to my sister awhile ago when she scheduled at 1pm n they told her they would had to look at her car at 4pm!!! Plus, the guy at the counter had an argument with someone before me and he wanted to look for prices before he even got his tires. So, this place doesn’t seem to be good??! Warning don’t come here. Wheels shud be fix on American tire and there are much better places at cathedral city.
