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March 2024 by Ryan Shigenaga
I recently bought a class pack here and absolutely love taking the classes at this location. The staff are unbelievable. Amy, Anna and Olivia are always so organized and on top of their jobs and their customer service skills are off the charts. Every time I have taken a class, they have treated me like a friend and never fail to show smiles on their faces even in the busiest of times. Coach Steph is on another level too and always brightens the mood during class. No matter how much I struggle gasping for air on the tread while the older members are cruising along next to me bopping their heads to Smooth Criminal by MJ, coach Steph always reassures me and gives me the confidence to push harder than I ever could on my own. She is truly an amazing coach and I know many of the other members who have taken her classes will say the same. DO NOT be discouraged by some of the negative reviews from one timers and recognize that the overall OTF community and the environment here that has been developed by these ladies is something to admire. Whether you are a new member, or a member looking to take a class in a new location, Amy, Anna, Olivia, and Coach Steph will make you feel at home and will show you why this Palm Desert location is top notch!
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March 2024 by Danielson Household
Would NOT recommend this location! I am a member at a different studio and was SHOCKED at the quality of a studio that sits in one of the most expensive areas in Palm Desert. This specific studio is filthy, the equipment is very dated, and the staff is SUPER unfriendly. Not a welcoming or clean environment. I left feeling dirty.They called for a credit card and threatened to remove my classes if I didn’t provide as a visiting guest. They spent more energy on preparing for me not to show up than they did even saying hi or making me feel welcomed.Anna at the front desk is extremely condescending, unfriendly and offered no assistance to me or two other members.The studio manager is also extremely impolite and treats guests as if they don’t belong.DONT WASTE YOUR TIME!! There are plenty of amazing OrangeThoery studios out there.
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March 2024 by Scott Miller
Palm Desert OTF has really stepped it up. Great front desk staff with Olivia, Anna and Genesis. They are always helpful, welcoming and friendly. Studio is fun and has some great new coaches with Steph and Anna along with Amy, Austin and Kai! Lucky to be member of OTF. Congrats! What a great studio!
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March 2024 by Tracy Ralph
My sanctuary.
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March 2024 by Alyssa Swiney
The absolute worst Orangetheory. Orangetheory prides itself on allowing Premier members to use their memberships “across the country” - yet this studio called nearly one week in advance for a CC to be taken. I’ve worked at OTF in the past and know this is not a policy anywhere. If you prebook a class you cannot be removed by the studio, especially for not providing a CC even though your CC is in the app. If they’re so concerned about a member not showing they can simply call their home studio and ask to charge the member a late fee. This is terrible customer service & I usually am very pro OTF but avoid this studio at all costs. They do not operate by the policies you agree to as a member and also lie - they told me there was a waitlist of members needing to be let in. Then they told me “once you hand over your CC”We will let you back into the class….a little sketchy if you ask me. Beware!Premier members are charged such a premium, yet put thorugh the ringer to use their "membership across the country" I have traveled and used my membership all over - this has NEVER been the case. Terrible way to treat out of town members. Only a matter of time before your studios will close due to no one wanting to visit these poorly ran studios.
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February 2024 by merython
Fun & effective
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November 2023 by Amy Morris
I Love OTF!
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October 2023 by Tim Dunn
Dropped in from out of town and they are a very professional and hospitable team!
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October 2023 by Olivia Wells
I am obsessed with this workout! I love how efficient the workout is and everyone at this studio is so friendly and helpful!
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August 2023 by Steven Germann
OTF PD & PS are my home studios and I love going 4-6 days a week. Coach Austin & Coach Kevin really motivate me to push myself harder. They both provide the class with great music, great energy, good sense of humor, and good motivation to keep us all on our toes! I love OTF.
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August 2023 by Nancy Polacheck
Ronnie is an excellent coach who motivates and assists when one needs it. The people working out are not ignored when he is coaching. Amy is also a good coach!
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August 2023 by Nancy Villagomez
Coach Austin is awesome and pushes you to do your best. His end of class trivia gets me so pumped! You’ll love him!
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August 2023 by Jeanette Halum
It’s been 2 months and I am loving everything about OTF. The workouts change everyday so it’s a good variety and all the staff and coaches are amazing! ??
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July 2023 by M J.
Love me some orangetheory fitness. The Palm Desert and Palm Springs locations are my favorite. The staff and coaches are friendly and encouraging. Recently I took a class from Austin who killed me with weights. Can't wait for my next workout
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July 2023 by Irina I.
Love this gym! I joined OTF a little over a year and a half ago and been addicted ever since - thanks to Coach Joe. All of the coaches here are great but of course I do have my faves (Ronnie, Amy, Kai). Staff is super friendly and knowledgeable too. Great team!
