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March 2025 by Art Vasquez
Julian, the technician who came to install the equipment was friendly and very efficient in his installation. He answered all my questions and is very knowledgeable in the systems' ranges and capabilities. It was a very windy day which does affect signal and he ensured that the antenna received the optimum signal. Very pleased. Thank you Julian.
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March 2025 by Zeek Strandberg
Julian technician did an excellent job.
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March 2025 by Mimi Gonzalez
It might take a minute for PLW to get to you, but they’re well worth the wait. Great internet speed and a service so reliable and good, they have a hard time keeping up with the demand!
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March 2025 by Don Symms
Pacific Lightwave has been fast and reliable something we thought we would never see. Spectrum wanted $8000 to connect our house to the box at the street! Really!!!! We tried Frontier and once again they disappointed us at every turn. Starlink was $$$$, so for 2 years now we have been using pacific Lightwave at our home in Yucca Valley and hands down they are the most reliable internet company I’ve ever used. Excellent support as well. We now have their service at two of our rentals too. A+ 10/10 Thank you Pacific Lightwave!!!!!
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March 2025 by Ed Kriese
Julian did an excellent installation & hookup as always! Great job and great service!
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February 2025 by Sean McColl
The Pacific Lightwave team was very helpful and responsive. They were quick to come to my location to assess my antenna location and signal strength.
From there, they quickly mobilize their installation team and Julian was able to quickly install and get my Internet connection up and running without a hitch.
Julian was very helpful, friendly and quick to take care of the installation. I would highly recommend the Pacific Lightwave team for those who need affordable Internet access in the high desert area.
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January 2025 by Carol Susan Barron
We would like to thank Miguel Rojas technician for Pacific Lightwave it was a pleasure interacting with Miguel from the moment he arrived he was very professional had a great attitude and great smile we were very very satisfied with his work you are very Lucky to have an employee like Miguel. Thank you again Miguel
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January 2025 by Judy Hoffman
The best wifi service. Very helpful customer services. Employees go above and beyond to give the best service!
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December 2024 by Lars Larsen
Lars is excellent.such pleasant good service,above average knowledge and very helpful. By Audrey Peterson
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December 2024 by Donald Chapman
My installer was very courteous and thoughtful and installed my system without a hitch. Very happy with the results.
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November 2024 by Madison Orourke
Excellent service from start to finish! I recently moved into a new apartment and was able to get a site survey and internet installed all in the same day. The process was smooth, efficient, and the team was incredibly friendly and professional. Highly recommend!
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November 2024 by Buddy Greene
Great communication haven't had any issues with service. Highly recommend internet service from Pacific Lightwave.
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November 2024 by rudy nunez
The worst customer service ever. Don’t believe me try getting a hold of someone via phone or email.
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November 2024 by Mitch Burton
The internet itself is good, and the tech service is good as well, but the sales side is horrible. It took us almost a month to get the services. We are now renting at a different location and have been trying to cancel for literally months. They are charging us for services after we asked to cancel. We have sent emails. We have called. Finally, my husband left a one star review. They finally called back and left a voicemail saying they wouldn’t charge us again. There was just another charge to our card. It shouldn’t be this hard to add or remove a service. It shouldn’t take two people from the same household leaving bad reviews to get a company to respond.
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October 2024 by Cody Schott
Lars was very patient and professional! Thank you very much for dealing with our questions!
