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January 2024 by Rocket M
So happy I spoke to the pharmacist who was compassionate. He sounded honest, straightforward, very helpful and I’m happy to give him my business! This is something, I have not seen at a Walgreens, for several years, and it’s imperative when dealing with people who come to your business to get wellness services and need you, to feel better, or human. I tell you, it’s amazing how much I have lowered my standards and settled for the old pharmacy , for so many years, for not even mediocre service, and downright terrible customer service at times. I kept making excuses for their lack of quality service, but not anymore, because it’s not the new norm… it felt like this during beginning pandemic, but now it’s back to having some pride in your work Walgreens on Monterey! Especially In an industry that needs competent, compassionate, and professional leadership- no excuses you have to have people skills too, especially if you have to make up for the horrible service.Thankful I found a place that is sincerely there to help people just by this man’s mannerism over the phone, and the correct answer I needed that was honest and straightforward, thank you!. I appreciate this immensely, and it’s a breath of fresh air knowing we have businesses that are still personable.
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August 2023 by Jeri Sue Haney
The most personal and friendly service from any pharmacy I have ever worked with! Thank you Ray and staff!
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August 2023 by Dar Steckelberg
Such a breath of fresh air after dealing with a non-responsive and sloooow major chain pharmacy! Friendly, efficient, and who couldn’t love the pups?
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May 2023 by Kristi A
So incredibly lucky I found Ray! Great communication and service!
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January 2023 by Laurence Saurson
This is by far the best pharmacy i have ever been to.Ray keeps It absolutely spotless inside, its immaculate. Ray treats you priority and he will get you what you need way faster than these big chain pharmacys, The owner Ray is very polite, knows what hes talking about. FYI they have the best medication bottles and paper bags ?
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February 2022 by Sherri M.
My pharmacy woes are over! I moved here a few months ago and had to leave my previous favorite owner-run pharmacy behind in Brooklyn. I need prescriptions filled regularly so I was really looking for a pharmacy where the experience wouldn't be a dreaded monthly chore. First I tried Albertsons -- twice -- because it's closest, and both times had super-frustrating experiences, including once where one of my prescriptions was just never filled. Palm Desert Drug & Compounding to the rescue!! My very first time, the experience was like entering an open freeway after sitting in two hours of standstill traffic (but not driving west at sunset, which I recently learned the hard way is a terrible idea). The same day my doctor sent in my Rx, I got a text saying it was ready. I picked it up the next day and had the pleasure of meeting Ray, a beacon of small business-owner light. He'd already looked up my insurance info and had everything ready for me. Such a breeze! And a cute little pharmacy taboot. They even sell some interesting bottles of tequila and have a cute greeting card selection. I'm so happy I found this. Dealing with a person who knows you by nane and actually cares about helping you turns an errand into a pleasant experience.
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January 2022 by Nicholas MacPhee
Ray is incredible. Very knowledgeable. Will take the time to solve insurance issues. Excellent communication and followup. Really the best pharmacy and pharmacist I have come across. Highly recommend. His dog, Pride, is a gem too.
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January 2022 by Carina Rutgers
My best experience ever with a pharmacy! I was visiting from out of town and needed a prescription ASAP for which Ray had to get in touch with my provider several times - he did so with patience and kindness and along the way kept in touch with me via SMS which was really convenient for me.
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March 2021 by Keith Dunn
Beyond great customer service !!! Ray is incomparable. You need to experience it your self.
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February 2021 by Ev Bacon
Ray, the owner and pharmacist of "DD&C" is phenomenal. Originally I was just using this pharmacy for my compounded medications, I very quickly realized how much better his pharmacy is compared to the "big ones" (CVS Walgreens, etc).Ray not only knows everything about Rx medication, he is also very friendly and goes well out of his way to please the customer. He also seems to have formed a relationship with my doctors, whom he sometimes needed to call for clarification on an unclear Rx. My doctors have commented on how much they like working with him and that they're glad that he is my pharmacist.This is a great pharmacy. You should absolutely change all your Rx's over to him.Oh, yeah, and his "shop dog" Pride is always a very friendly and welcoming greeter!
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December 2020 by Dennis Troy
Great local pharmacy. Super helpful and friendly. Very full service and customer centric. Ray is amazing caring for his customers. The pharmacy is clean and modern, centrally located in Palm Desert on Hwy 111 close to El Paseo. They now offer compounding, making it a real find.
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September 2020 by Mike West
Amazing company. Excellent customer experience end to end. No issues with any orders and they deliver very quickly and efficiently. You can text them and don't have to call. I was so so impressed with this company and they made what is a very difficult experience much better and manageable. Thank you! I used specialty CVS last time and it was awful. I was crying on the phone half way through egg freezing treatment with not enough medication and they had no way to get it to me in time.
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September 2020 by hardy sanner
First Class service, the best there is in the Desert!
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September 2020 by Meet The Robinson's
He is such a nice person. This is a great pharmacy he actually care about the people! Super rare these days
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May 2020 by Matt P.
I can't say enough great things about Ray. I wish my compounding pharmacy at home was half as good as this one in Palm Desert. I've now been in PD Drug & Compounding 4 times and Ray has goes above and beyond to make sure I am happy. Much appreciated. Great storefront - appears brand new - easy parking, fast service. Highly recommend!
