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February 2024 by M R
Delicious ?
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February 2024 by C Edgar
The bathroom is so nasty that sinks have never been scrubs.
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February 2024 by Michael Patchett
Arrived around 7:00PM server was leaning on the counter took our order. Spices Chicken sandwich and Chicken strips with red bean and rice to eat in. Got the order thought I heard my name got back to the counter and the guy didn't know if it was my order ot not. Got back to the table there were no utensils. BACK to the counter to find the were out. My wife went back to the counter and was told they sent someone out to a local market and they brought back one package with knives forks and spoons.We packed up and went home.I like the Chicken but it's just chicken. They have received the last $40.00 I'll spend there.This is "Super Bowl weekend " good luck.They need a new management team, or owner for the franchise.
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February 2024 by Tibor Farkas
Been going here many years very dependable and good serviceWheelchair accessibility: Yes!
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February 2024 by Elizabeth Soto
Literally the worst service ever. If I could I'd give 0 stars.I placed my order around 4:20 pm thru mobile order- to pick-up at 4:35. I get there and took about 5 mins standing in mobile order for someone to help me, no biggie. A gentlemen helped me and said that they would start working on my order. Waiting and waiting and it's now 5:00 pm. Everyone arriving after me received their order while im still waiting for my order. I once again went up the counter and asked for my order and the girl just turned around and gave it to me, my order had been sitting there for 20+ mins. This is so frustrating and annoying and it's not the FIRST time they take forever. What's the point of mobile ordering if you must wait 40 mins???????
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January 2024 by dion khan
I was there tonight, Monday 29JAN2024 around a quarter past 7pm and I ordered a 3 piece spicy chicken strip meal w/mac & cheese which I changed for the fries. The meal was a little more than $15, which amounts to $1 a minute that I had to wait for it. And the young man that finally gave me my order simply placed it on the counter and turned his back to me without a word. Now I don't hate on these fast food workers demanding over $15 an hour but if they get their rate the should also do their jobs with smiles and common courtesy. And one must assume the employees are paid well to justify these sky high prices for food that has not changed. The chicken was good and hot as was the biscuit but the fries were not and the guy did not give me the sauce for the chicken, which he would have likely remembered if he had handed me my food and used my name(since they ask for it when you place the order.) Do better!
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January 2024 by Tracey Ann Meza
The girl “Jennifer” that took my order was SO RUDE! She never even looked up and acted like she was bothered to have to take my order. I have owned my business for over 50 years and would NEVER tolerate an employee that hated her job that much. The Bermuda Dunes store needs help. Also quoted a 20 minute wait for food at 6:08pm. Only one other table in the place and now I know why. Sorry to say you need new help. Maybe a smile and a happy greeting for starters!!!
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January 2024 by William Daly
Meh. Popcorn shrimp were just shriveled pieces of fried breadcrumbs from the bottom of the fryer and what looked like canned shrimp (there were no actual shrimp in my order from what I could tell). Chicken was under-seasoned and bland. The garlic chicken wings were the saving grace, alongside the dry biscuit. 100% disappointment from the East Coast seasoned, juicy chicken and shrimp. Oh, and the side and drink I ordered with the combo weren’t given.
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January 2024 by J.Robert Peters
I had a gift card. I had to drive 12 miles to a location. I downloaded the app, placed my order. They wanted into my account. I couldn't get the app deal at the counter and pay with the gift card. I couldn't care less if ever ate their food again. I lived in Las Vegas for five years. Two blocks away was a Popeyes. 3 out of 4 visits, they were out of chicken. How is that possible? Their posted hours were meaningless. They would close their dining room at 8pm if they felt like it. Needless to say I had a bias going into the Palm Desert location when they wouldn't honor the deal . One saving grace. I got really annoyed and the young man at the counter was outstanding. He didn't act annoyed with me. He was a pro. He handled the challenge he had with skill. He was so professional, I apologized to him for my attitude over something he had no control over. So that guy should get a raise and then find some place where his gifts can be showcased. My bill was 25.20. this is what that bought me. 4 pieces of chicken. 6 of those wing dings. A dab of mashed potatoes. A biscuit. 1 biscuit and a medium soda. Never again. Their food isn't that good to need a gold brick for a meal. That young man deserves a better employer.
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January 2024 by Lawrence Michael
Dietary restrictions: Chicken was loaded with salt (sodium,)
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January 2024 by Janelle
If the review was based on food alone I’d give four stars. Since it is based on the goal I’d say three max . This location is a bit confusing to get to if you aren’t a local. There is no drive thru and the inside is pretty small with limited seating. Service was mediocre at best. The guy looked miserable running the counter and talked so quiet we had to have him repeat himself a few times. The location was messy and most of the mess surrounding the fountain drink area. It was sticky, stuff spilled and not wiped up, trash on the counter and floor. Some tables not cleaned. Worst part of the meal unfortunately was just an obnoxious guy in the lobby who wouldn’t get off his damn phone. Some people have no concept of surroundings and others. Food again was great. Tasted fresh, hot, crispy and my favorite mashed potatoes were perfect. I’d opt for a different location next time t time if available.
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January 2024 by Kandra Isabell-alexander
It took a long time to get our chicken, but it was hot and fresh!
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January 2024 by Enrique Mondragon
I got my food at 10:50 and your coworker guy who was working the night shift only guy in the store decided to tell us we can’t eat that they were closed when you guys clearly close at 11 your guys is customer service needs a lot of work needs to be done! Trash service and trash employee next I’ll take this to corporate so they can get better employees!
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January 2024 by woodchuck's adventures
First time buying the chicken sandwich... super yummy!
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January 2024 by Creadell Hudson
The chicken is dry and they hardly put any gravy on the mashed
