Pottery Barn is a charming store known for its beautiful furniture and quality home decor. Customers appreciate the friendly and professional team, especially the attentive staff who listen carefully to their needs and offer helpful assistance. Many visitors feel welcomed and enjoy the divine candles and the opportunity to bring their pets, such as Jack Russels, inside. The store often offers great deals, including floor model bargains with significant discounts on sofas and other furniture. Customers value the store's welcoming atmosphere and the willingness of staff to help carry items to their cars. While some find the store a bit small and crowded, they still enjoy the variety of stylish options available. The store offers design consultations, though experiences may vary, with some customers expecting in-home appointments that are actually held in-store. Overall, Pottery Barn is considered a go-to place for those who love quality furniture and home decor, with many customers becoming regular visitors due to the excellent service and beautiful merchandise.
Every time we walk in, we are greeted and treated so well by staff. Specifically Travis. I always ask for him. He is absolutely the most exceptional assistant manager, decorator, sales associate. By far, my favorite Pottery Barn I’ve ever been to. Brenda is great too!
October 2024
Awesome, they have so much beautiful furniture. They even had one that bears my name. Customer service here is excellent. They're just so nice
January 2024
I bought the extra large Red and Extra large Green beautiful candles a week before Christmas.No scent but way Smokey… don’t know why.. had to throw awayJacque Norris
