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October 2023 by Robert L.
Staff was friendly, great selection, and easy process. The store was not really busy when I went Sunday afternoon and they have integration through the App where you can scan and pay with no need to wait at checkout.
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October 2023 by Karen W.
If you are a member this club is a nice one. Gas station at this location. .....,Prices are reasonable. Fun new store so nice & clean
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October 2023 by Emidio A.
Don't bother with calling and speaking to management they won't call you back. Can a reginal manger please respond to this please thank you ....
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September 2023 by Christina Batesole
Awesome staff & service with amazing professionalism.
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September 2023 by Joni C.
Been shopping here for years. I also have a Costco card but shop Sam's more frequently for ease of shopping. All your basic needs are here and more. Prices are great. Never had any problems with any purchases or staff. Scan n Go is the way to go, which Costco does not have. Plus Sam's rotisserie chicken is so much better. You can also use your cash rewards anytime, unlike the Costco rewards check that you can only get once a year.
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August 2023 by Daniel R.
I made a purchase of 29.00 on a credit card. Later that day I had a 92.00 charge to my credit card from Sam's club. I called Sam's club and got a rep. who barely spoke English. Since you need a membership card to make a purchase. I thought it would be easy to figure you who made the purchase with my card. The rep could not understand what I was trying not o explain and put me on hold for 15 minutes. I hung up. HORRIBLE CUSTOMER SERVICE. From now on will only shop at COSTCO!
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August 2023 by Gregory D.
Don't ever use scan and go to place a cafe order. It slows the order down and the service is beyond horrible
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July 2023 by Arellano A.
On 7/14/2023 I brought in my Members Mark Shredder, due to it pulsing and not shredding correctly. I'm bringing you a concerning notice about a bad customer service I received.The associate didn't want to Honor your brand . As she stated I won't replace or repair it go through the manufacture! Really! I decided to call the store and speak to the manager but was put on hold for 20 minutes. I will take my business somewhere else with better customer service.
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January 2023 by Joyce S.
I'm not a big shopper but San's club products and prices helps my budget from lowest price per gal gas... to various cleaning products, TP, toothpaste, fresh fruits and vegetables, fresh chicken, etc. I have found good prices on leggings, and other clothing necessities! Not a big shopper but Sam's Club and Walmart save help my budget as a retired person on a fixed income.
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December 2022 by Sandile Mseti Ngema
I can invest my last dollar with only one person and that's Mrs. Cathy Frederick who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of. She has been helping me. I started with just $1,000 and now am getting great profits like $12,100 upward. You get to withdraw yourself after 6-7days of trading, no extra commissions. If you are really interested, You can contact her via: Email:
[email protected] WhatsApp: +1 (850)446-6717
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November 2022 by TERRY FRIEDMAN
Excellent pharmacist and staff
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October 2022 by Judy Juricek
Tasha provided exceptional customer service today in assisting us with our first scan and go experience. All while many, many people were in line. We are absolutely impressed with Sams Palm Desert.
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September 2022 by K M.
Beware in Produce......... check dates !!!!! Hubby picked up French green beans and asparagus as I couldn't go to the store. I ent to use green beans the next day and noticed spoilage .......date expired .....asparagus had been packaged 10 days earlier. The guy in produce told my husband that these had " JUST COME IN OFF THE TRUCK " I NEVER take things back but I was so mad that I made a point to return these. Not a problem returning but SADLY the return desk didn't even care.
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September 2022 by Matt R.
Worst service & way too understaffed! I waited 10 minute to even get a cart. The guy at the front that checks membership cards said "that's not my job, I don't get the carts" when I asked him where there carts were at, and the customer service desk had one person working with 10 people in line. The worst! I'm sticking to Costco from now on.
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June 2022 by Phil Hubbard
Nice venue to shop and relax - very friendly staff