Ulta Beauty is a popular US beauty retailer, offering a wide range of products from cosmetics to hair care. With over 25,000 products from 500 brands, customers can find both well-known and exclusive brands such as Tarte, Fenty, and Kylie Cosmetics. The Salon at Ulta Beauty provides various services including haircuts, hair coloring, and makeup application. Customers have praised the professionalism and skills of the salon team. One customer mentioned that the blowout was great and appreciated the helpfulness of staff, especially noting an employee named Kenia who went the extra mile. Others shared that their experience was friendly and welcoming, especially for those who might feel out of place at beauty salons, highlighting that men are also treated well. The store's knowledgeable staff, such as Carlos and Andrea, are appreciated for their willingness to share product recommendations and provide excellent customer service. Customers also enjoy the upbeat atmosphere and a good selection of products, making it a favorite place for beauty needs. However, some customers expressed frustration with the salon's appointment policies, noting that stylists sometimes try to push for new appointments and then cancel them, which can be inconvenient. Despite this, Ulta Beauty remains a popular destination for beauty products and services.
I just hate that at every Ulta salon the stylists always try to force you into a new appointment only to try to cancel you after telling you if you come at your original time you’ll be fine.
June 2025
Incredible eyebrow experience and customer service with Naidelyn last week. She was kind, informative, and gentle. I'm new to the area, and my eyebrows were desperate! I will definitely be back for such great service, and my eyebrows are incredible.
May 2025
I love my perfume! So smell good even after sweating. I also love how the staffs are accomodating and friendly. Giving me the best option that best suit my preferences.
