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August 2023 by pandagamerz
Ryan the “NEW” hiring manager gave me an interview at 12am and it takes me about 40 min to get to the mall I get there 5 min to late and tells me he doesn’t have time for me because he is having a bad day lmao very unprofessional and if he doesn’t want to hire then not to call people .
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June 2023 by Katrina A.
My little brother and his friend were in zumiez. My brothers friend who is black was walking around with a T-shirt, contemplating whether or not to buy it. He decided not to, and they both left the store. They were then followed by a heavyset gentleman who worked for Zumiez. He accused him of stealing, forced them to walk back to Zumiez, was trying to make them empty their pockets for a T-shirt mind you. Once my brothers friend showed him where he left the shirt, the gentleman then told them don't come back. I'm assuming because he's black. He never issued an apology for the accusation, simply said, don't come back. Its terrible that racial profiling still exists. My mother called and complained, and the same gentleman told her they were going to steal and he was not sorry. This is unacceptable behavior and someone from corporate needs to make this right.
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April 2023 by Jillian Evans
Zumiez is a popular retailer that specializes in skateboarding and snowboarding clothing and accessories for men and women. They offer a wide range of high-quality clothing, shoes, and accessories from popular skateboarding and snowboarding brands, as well as skateboards, snowboards, and related equipment. Their knowledgeable and passionate staff provide a fun and laid-back shopping experience. If you're looking for stylish and high-quality skateboarding and snowboarding apparel and gear, Zumiez is a great choice.
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February 2023 by David Huegin
Awesome clothes and skateboards and more. We purchased a couple of beanies. Loved it!!!
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September 2022 by Amanda Krull
The staff here is top notch. The Sales person was great and so patient, they took the time to help look at boards even though we didn't wind up picking that one, they were totally cool about helping out down to every detail.It was a big purchase and my son just wasn't sure yet.
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September 2022 by Tom Hernandez
My kids love shopping here. We've bought everything from custom built boards, to clothes to backpacks, etc from here. Every time, the staff were all super helpful and always friendly. I'm always happy to spend my money in a place that knows how to treat their customers well. This Zumiez is one of the best!
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April 2022 by Molly R.
John greeted us with a genuine smile and offer of assistance! Super awesome customer service! Thank you.....as a mom of a kid who loves shopping at Zumiez.....nice change from the entitled, put out individuals at so many other stores!!!!
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March 2022 by Chris S.
So my wife and I came in after seeing some sale items I wanted online. This store is about a 40 min drive from our house so we headed in. We walked in, or tried to at least, and were stopped at a door that wasn't really being watched and told we couldn't come in because the store was at capacity. I could barely hear over the loud music, but okay that's fine we get it. We walked around the mall this place is at and came back and asked if we were clear to come in and shop , and told very plainly that we could browse now. I looked around and found the t shirts I had seen online.. i unfolded a couple and held them to me to see how they would fit , and some guy barged between me and my wife and started folding the shirts we were in the middle of looking at! We can't come in because of the pandemic and capacity, and I get it!!..But this guy can literally be inches away from us because he's irritated that we unfolded some shirts ?! I work retail and I get the irritation , especially during this pandemic.. but c'mon! You work at a clothing store and my wife and I were prepared to purchase many items .. but after that treatment , we just walked out! Turn the music down , and hire some kids with respect and a want to do their jobs and provide good, friendly customer service! Not just kids that want to hang out and talk, and get irritated if we ask questions or unfold a couple shirts .. sucks I even have to write this negative review or be put in this kind of situation , because I'm not normally a complainer and I can let a lot of things go .. ordered the shirts online and just waited for the mail like I should have in the first place :/
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March 2022 by Sean T.
Both Lyla and Don (John?) were really helpful with telling us about the deals they had going on and with answering all of our questions! Exceptional customer service, thank you for making our trip to your store special!! We are very satisfied with our purchase of 4 new graphic tees:)
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March 2022 by Amanda K
The staff here is top notch. The Sales person was great and so patient, they took the time to help look at boards even though we didn't wind up picking that one, they were totally cool about helping out down to every detail.It was a big purchase and my son just wasn't sure yet.
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February 2022 by Carlos Arias
Be careful trying to put anything back up the white looking e girl lady with black and red hair got very mad thru the stick to grab the items that are high from the shelf and almost hit me when she grabbed the latter . She needs to be fired!!
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December 2021 by CAJ Action
This has to be one of the most unprofessional stores in the mall. You’d think you just walked into a club with the music selection. The workers obviously have no morales, standards, common courtesy, nor customer service skills.
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September 2021 by Nestor S.
Great place a lot of products and brands. Well kept store / skate shop The manager nick is awesome great customer skills and is able to resolve any situation. Great friendly staff too.
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September 2021 by Marcela P.
Service was great the first time when I was being assisted by a guy to help me purchase sunglasses and a wallet for a friend .... But upon returning an item, the girl who "assisted" me (if I can even call it that) --- had a major attitude ... lifeless. Rude. I tried to make conversation and she was basically dead inside. Not a fun experience lol. Happy Halloween, Girl with no soul.
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May 2021 by Master117
The clothes folder guy is always hovering over you when your trying to look at the design on the shirts , like back off bro!!!! Trying to shop here. I've decided to buy from their website after viewing the shirts there just so they don't make a sale due to this behavior!!!! The primitive anime shirts are sik!!!!