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July 2024 by Kim McNulty
Love the Smoketree store - consistently get excellent service.
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July 2024 by Jorge Miranda
Great customer service. Really thankful. Manager Really helped me out with my bill. Just couldn't done any better. Thank you guys.
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June 2024 by Marlon Francisco
I was impressed the moment I step in on this store. I was greeted and assisted by Anali. She’s amazing and her customer service was phenomenal! Thank you!
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June 2024 by Huang Xiaodan
Lana and Mannie were wonderful! I spent 3 days trying to figure out my account problems without luck. They were so patient with me and devoted a lot of time to figuring out the problem and straightening it out. I will forever be obliged to them. Lana has the patience of a saint. Give them raises!
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June 2024 by Robert Morrison
Worst service. Tried for an hour. Could not send. Says a lot
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June 2024 by D. Kay Renick
Lisa was so helpful, professional, and knew her stuff!
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June 2024 by Ron Peake
First time upgrading my iPhone at the service provider rather than Apple. Apple is a much cleaner, reassuring experience with less sale pressure. I'm finding apps that I have trouble accessing because of password, 2FA and other issues. Apps still associate my old phone as a device to verify access with signing in on new. Something is draining my battery - FAST.
The sales person was pleasant and seemed knowledgeable but left me believing they would hold off erasing my old phone until the next day in case of problems with functionality on new phone. That apparently did not happen. I know not very smart on my part - made the mistake of not erasing my old phone myself. Hello security concerns!!
My new phone is a bundle of angst.
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June 2024 by Darlene Moody
We were greeted as soon as we walked in. Only waited a moment for a rep. He was friendly, professional and explained everything clearly. The process to merge our accounts only took a few minutes - what a pleasant surprise!
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May 2024 by Grdta Moxxa
So helpful with my bill updates
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May 2024 by E M
Sales consultant Lisa Armour made my day, thank you for all of your help and expertise!
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April 2024 by Peggy McGovern
Please lady met me at door we sat down she asked my problem phone suddenly showing no sim she had it up and running in about 5 min! Told me things I wasn't aware of remove rodo block and any other extra security because I don't need it with Apple wish I had known that before!!!
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April 2024 by Gus Dallas
Incredible customer service from Lisa and Support from Manny as well!
As a business owner, Lisa was knowledgeable, professional and patient!!
Qualities which I expect and inconsistently receive when doing business!!!
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February 2024 by Robert Franz
I didn't get the help I needed to activate my new phone ?
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December 2023 by Javier Nunez
They are very friendly and they treated me very well while eating.
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November 2023 by Timothy Hanson
Great friendly store. They were busy, but greeted everyone who came in and explained the wait list system. Very good service.
