BevMo! is a well-known specialty beverage retailer with stores located throughout California, Arizona, and Washington. The store offers a large selection of wine, spirits, beer, and mixers, with varieties from many countries around the world. Customers appreciate the wide range of products, especially during holidays and special occasions when gift packages and holiday-themed items are available. The staff is generally friendly and eager to help, whether in person or over the phone, making it easy to find what is needed. Many reviews highlight the helpfulness of the employees, who often assist with product inquiries and can even order items that are not in stock. However, some recent reviews mention issues with store service, noting that staff members tend to stand around and avoid eye contact, which can make shopping less enjoyable. One reviewer pointed out the absence of a previously friendly employee, suggesting a decline in customer service quality. The store’s cleanliness and organization are consistently praised, and the location is considered convenient, especially for quick shopping trips. On the downside, parking is often difficult to navigate, which can be frustrating for shoppers. In addition to beverages, BevMo! also stocks some grocery items, such as eggs and snacks, making it a versatile stop for pre-party supplies or quick purchases. Overall, BevMo! is recognized for its large selection, friendly staff, and convenient location, though recent experiences suggest that customer service quality may vary.
The Team members, definitely went above and Beyond to help and find everything I needed for a large event.
June 2024
I deliver for Uber and I am in the palm springs Bevmo quite often, the employees are extremely friendly and and are a big help. I give them 5 ***** rating
June 2024
So many choices and variety of drinks. Very friendly staff
