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January 2024 by Adam Coffin
Had an amazing experience. Nayeli was absolutely great to work with. She worked around my schedule and answered every question I had. She delivered exactly what I wanted and needed. Very great to do business with. David in finance was very personable and also was awesome to work with. He was very attentive and made sure I understood everything and worked with me on extra options that they had and didn’t feel pressured at all. BMW of Palm Springs is a great place to buy a car and you don’t feel intimidated at all. Would highly recommend and definitely buy a vehicle there again in the future. Thanks for the great experience! And my wife loves the X5 she was totally surprised thank you for keeping it a secret for me.Adam
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January 2024 by Donna Sturgeon
Savannah and the entire service team at BMW of Palm Springs gets my 5-Star rating for excellence in service and high touch communication. BMW of PS is top Mitch from drop off to pick up. The video of the service check is so helpful - I learn something about my vehicle each time. BMW of PS is the model of service excellence!
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January 2024 by alan anderson
Sandy Monson is an excellent and very experienced service advisor. No one likes bringing a vehicle in for repair. Sandy's attitude and professionalism makes one feel very comfortable and relaxed.The vehicle was serviced in a timely manner. It was cleaned and looked great. Everyone from the delivery man to the accounts department were pleasant and professional.I would not hesitate to recommend this BMW dealership for the above reasons .Al Anderson
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January 2024 by Steve Whisenhunt
Great service. Sandy was fantastic. She worked closely with the techs and step by step they found and solved the problems. Kept me informed at every step. Great team work. Exceeded my expectations in every aspect of service. I manage 2 repair and collision shops(in another state) which makes me very critical of shops. I wish had her on my team. Keep up the great work. ?
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January 2024 by Ezra Merritt
Very busy dealership/ service Dept. but felt that I received amazing customer service. They communicated effectively and were very accurate regarding when my car would be ready. Service technician provided me a video of what service would be completed and any suggestions for future needs. I am pleased with the service that I received and would like to shout out Ibrahim Lapaj who was my dealer associate.
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January 2024 by Eric “Harley sportster” Neil
The service department at BMW Palm Springs simply “ Rocks”. The most accommodating service personnel I have ever come across. Ibrahim and Vicent the service manager could not have been more helpful and caring when it came down to an issue I had with my new vehicle. Not only were they helpful but kept me informed every step of the way what’s was happening.Talk about above and beyond the Service Department is an asset not only to BMW Palm Springs but to BMW corporate as well.
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January 2024 by Ronald Villacis
This is my second vehicle at this dealership and I had a great experience working with Angel for this second purchase! Appreciate his time and attention. My Finance Manager was patient and answered all my questions. I left with a great deal and will definitely be back!
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January 2024 by Ted Gonzaga
Found what we wanted and they made it happen! Thank you BMW of Palm Springs. Our salesperson, Orlando, was very helpful. Also, we had worked with Angel previously. We would highly recommend working with Orlando or Angel!
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January 2024 by Jordan Cathey
Flew in from Northern CA to drive a car home. 10/10 service from everyone. Paul picked me up at the airport and couldn’t have been nicer and more helpful throughout the entire process. Everything from finance to new tech onboarding was above and beyond. Highly recommend BMW of Palm Springs and will certainly be a repeat customer. Great job guys!
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November 2023 by Bradley M.
Came here to test drive a pre-owned and have been working with Paul via email. Very responsive and easy to work with. I look forward to working with Paul for my future car needs. No pressure he just tried to understand my needs and was eager to assist any way he could. I definitely recommend this dealership.
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November 2023 by Alegriarn
BMW of Palm Springs has provided me with excellent service throughout the years. This facility is so efficient from the service, financial and sales department. I just purchased my second BMW. Thank you Bryan, Carlos, and Orlando for making my experience so memorable.
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November 2023 by tino abarca
Joey our sales guy is the BEST!He helped us to get into a new 2024’. His professionalism, kindness and go go attitude made this experience a Very positive one. We Love our new car! Thanks-Joey!! ?
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November 2023 by Martin Weaver
Great service depart. Have been there twice, both times Sandy took care of us. Friendly, polite, excellent service, Sandy is just awesome. The service department had our X-3 back to us quick.
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November 2023 by Ebenezer Awuah-Yeboah
My experience with BMW of Palm Springs was excellent. Angel G. was extremely personable, professional, and patient, helping at every step to make sure I understood the process and purpose.Gilbert A. was also very helpful and knowledgeable and was pivotal if bringing my purchase to a successful close.I would recommend BMW PS... :-)
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October 2023 by Christopher W.
Bought a used ford over a year ago, sales guy on the phone was super nice and helpful. Car runs amazing with 20,000 miles put on it since we bought it. Highly recommend doing business with them even if you don't plan on buying a bmw specifically
