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February 2024 by Sue P.
Great Banking experiences at this Chase! I get so frustrated every time I stand in line at my Dad's Bank, Wells Fargo..... Chase is a wonderful experience every time. No lines and a beautiful bank.
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February 2024 by Stanly Hill
They are the best at banking in the Desert.no funny stuff just good business people.who care .
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January 2024 by Matt Ropac
Of course I love ChaseI bank there!!!
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December 2023 by Travis Kerber
This review is only for the ATMs that I got outside that are stupid slow to perform one task and out of order half the time. It seems silly to keep your money with a company that can’t even keep up with the basics
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December 2023 by Scott Ogden
I opened a new account at Chase Bank but I have been with them for 8 years and my experiences with Chase have been excellent. The customer service is extremely well done and I've been very happy with the way I've been treated and with all the different benefits that really give value to a bank. Often large Banks don't give the quality of service that chase does so I've been very pleased with making the change that I did to them and I would recommend Chase to anyone looking for an option and particularly an option of credit cards that start from a credit Builder and go all the way up to premium cards for business and individuals
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November 2023 by Auntie Chela
They helped my 17 yo with a college account. Then we came back when she turned 18 they helped her with a credit card. Very helpful and friendly service.
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November 2023 by Dean R.
Called this morning and immediately got a pickup from a lady who will take care of me tomorrow morning with a branch appointment! Excellent service as always!
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October 2023 by Craig H.
Inability to speak to a real person. Voice mail simply wants you to do everything online
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October 2023 by Dave L.
Awful service, high fees, terrible products. I had their checking account for 6 months. Never again
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September 2023 by Sabastian R.
Nice friendly staff easy to work with great for my business as well dealing with them. atm always works very pleased
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July 2023 by Debra R.
Located at the end of the Palm Canyon strip, the ATM sits up front on the main drag, while the multi floors of parking are on the back side, so it can be a hot walk around.
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May 2023 by Cookie C.
OMG, from First to Worst in 2 weeks. WARNING: IF YOU ARE A SOLE PROPRIETOR WITH A NEED FOR POS TRANSACTIONS, GO ELSEWHERE. I came to this branch to open business checking as a sole proprietor. I chose Chase because of the QuickAccept point-of-sale device they offer, which takes mobile credit card and debit card payments. Perfect for my business, except for WHAT THEY DON'T TELL YOU: IF YOUR BUSINESS IS A SOLE PROPRIETORSHIP, ALL TRANSACTIONS WILL APPEAR ON YOUR CUSTOMERS' CREDIT CARD LINE ITEMS AND RECEIPTS UNDER YOUR PERSONAL LEGAL NAME, NOT YOUR BUSINESS NAME, EVEN IF YOU'VE FILED A DBA AND HAVE AN EIN!! That's right, kids--your legal name, telephone number, and address will be provided to every Suzy, Tom and Bubba who buys a bracelet, velvet Elvis, or bar of handmade soap through your Chase QuickAccept device. There's no way to change this, and no way to edit your receipts. Your personal, private information will be strewn coast-to-coast like leaves in the wind, leaving you open to identity theft or worse. Not to mention constituting a gross violation of your right to privacy. INCREDIBLY, not one of the 4 bankers I met with at this branch had any idea this was a Chase policy. After four weeks of missed pre-sales waiting in vain for them to "update" my account to prevent the above fiasco, I was finally informed there was no way to work around it. Had they warned me up front this was bank policy, I would have NEVER opened business checking with Chase. Be advised NO OTHER MAJOR US BANK has this kind of inane policy blatantly discriminating against sole proprietorships. Note also Square POS devices will let you customize your sales receipts however you choose. Jamie Dimon, you need to worry less about the gold toilets seats on your yachts, and more about providing exceptional customer service. AI is gonna wipe the floor with your crappy bank. All that lobster and Wagyu beef is bad for your cholesterol, hon. Makes you forget stuff--like the millions of small business customers who subsidize your billionaire lifestyle.
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May 2023 by P Cee
This might have the shiny midcentury building, but the service inside was seriously lacking, with a line out the door.The teller was badly mishandling one of the transactions - if you have someone coming in to do an international wire transfer, that needs to be handled by a platform person who carefully reviews the info for accuracy, not in a rush at a teller window. No platform people to be found (just the Private Banker dude chilling out back in the corner).And to boot, the branch was having some kind of work done (replacing glass?) and after I left, I could see and hear the workers yelling obscenities at customers trying to use the ATM.I would never, ever, EVER use this branch again for any reason.
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April 2023 by Ariadesert23 Miranda
Lalli and the general manager are rude and not friendly. I wish I can give zero stars
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March 2023 by Rich Barnes
Beware that per Chase's escalation department Chase's "Home Loan Advisors" do not have the authority to advise you. They are meant to fill out applications on your behalf, take your deposit, and pull your credit but cannot give you advice or let you know potential red flags beforehand. Advising you, for example, to potentially wait to apply for a couple of months because of a required seasoning period would be "denying your application."You must be an expert on Chase's product offerings before calling. We learned this the hard way, so please do not make the same mistake.