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January 2024 by John Westcott
Great customer service Great Value, have all my sheets done there... When any corrections that need to be done they are prompt and kind, they get it done!
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October 2023 by Ginny P.
I've used this cleaners for over 20 years. They are the Best!!! They have never damaged anything. The quality of their work is superb.!!!I highly recommend them.Ginny Peacock. 760 567/2242Resident of Deepwell, Palm Springs, CA
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July 2023 by Maria M.
I have had several encounters where customers have been so disrespectful agresive and so rude to the employees as they stand there and apologize and take their bs attitude. Its not the employees fault for how dirty you bring your stuff. Its a dry cleaners not a miracle stain remover. I haven't had no issues staff is very nice and friendly and I keep returning because they do a good job. Work around my schedule if I need something rushed.
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April 2023 by Kimberley K.
Classic Cleaners in Palm Springs deserves recognition for their proactive approach to customer service. Recently, I had an issue with a down blanket that I wanted to have cleaned and repaired. However, Classic Cleaners called me in advance to inform me that they couldn't clean the item due to the feathers coming out. I was pleasantly surprised by their honesty and transparency, as they could have easily processed the job and then told me they couldn't do it. This level of customer service is rare and demonstrates that Classic Cleaners prioritizes customer satisfaction. I would highly recommend them to anyone in need of cleaning or repair services.Make sure you are VERY clear what you want at the beginning when you are first bringing an item to them. It's best to be clear so there is no confusion.
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April 2023 by Peter Tertsakian
Thank you for helping me with the fabric shades.
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February 2023 by S E
Poor customer service - they are not consistent with the hoursService: Laundry pick-up
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December 2022 by allison p.
This is a horrible establishment. They LOST a suit jacket and will not take responsibility. I have spoken to Christina( manager) after leaving several messages for the owner. She indicated that Tom (owner)does not return calls . Staff told me that my order was marked incorrectly at drop off and that could be the reason. Staff also told me the stray shirts hanging on a rod were shirts that didn't have tags. Now the manager says that the staff members were new and had the wrong information. This is a complete hassle. Manager is rude and offers no reconciliation. Will never use them again. Trust me this is not about the money this is about being a long-time customer and being treated as a criminal. Simply dropped off a suit jacket and it was not returned.
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December 2022 by Kelly Brown
What a wonderful place to go for dry cleaning needs
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August 2022 by bill arata
Great value
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May 2022 by Michael Crick
On Monday, I brought four formal shirts to be washed and given medium starch at the Palm Springs Classic Cleaners location. The one and only staff person at that location said I could have my shirts back by Thursday. When I showed up Thursday, around the noon hour. The woman staff person said they had not yet received their clean laundry, apparently from Rancho Mirage, where the laundry gets cleaned, and said I should come back after 5 PM. I returned after 5 PM and the same woman said they still hadn't received their clean laundry. I said I would come back on Friday. When I returned on Friday around 12 PM, the same woman had locked the door with no explanation as to why the door was locked or when it would be unlocked. I rattled the door and the lights appeared to be turned off. When I went back to our car, I saw her approach the door and unlock it when I attempted to phone their number. I then attempted to open the door, which was now unlocked and retrieved my laundry. She seemed to look at the entire situation as if this was some sort of joke. I will never use Classic Cleaners ever again.
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November 2021 by Robert Ruedas jr
Great clean place.Excellent service.Nice family businessHad my clothes all ready for a funeral. .
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September 2021 by Kyle F.
Terrible service with a very rude staff. They will damage your clothes and act like they did you a favor. I gave them a second chance after they treated me poorly and I shouldn't have. Way too many dry cleaners in the area with the same pick up and drop off services with better rates that won't damage your clothes.
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October 2020 by Richard Baker
Best price in town for comforter cleaning.
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October 2020 by Ronayne Shaw
Where we get excellent service.
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June 2020 by T. James
I was a customer at this store on Sunrise Way for 10 years, and then they managed to destroy most of the buttons on my prized Zegna sport coat. I called them repeatedly and they didn't give a rat. I paid a tailor $45 to replace the buttons, but these simpletons have consequently lost hundreds of dollars from me in future business. Jerks!
