Michaels Custom Framing is a business that is highly praised for its exceptional customer service and professional craftsmanship. Customers consistently highlight the dedication and expertise of the staff, particularly the "old timers" who have been with the company for years and possess extensive knowledge. The business is known for its ability to handle a wide range of framing tasks, from repairing damaged art pieces to custom matting and framing. Customers appreciate the timely and professional manner in which these jobs are completed, as well as the competitive pricing compared to other local framing shops. The staff, including Inga, Brittany, Madison, and Carla, are consistently described as friendly, helpful, and knowledgeable. Carla, in particular, is praised for her exceptional customer service, with one customer remarking that she is the "greatest" and "the best asset this chain store has ever had." Overall, Michaels Custom Framing is a business that excels in providing high-quality framing services and exceptional customer care. Customers consistently express their satisfaction with the work done and their willingness to return for future projects.
The workers here care about you and are about customer service all the way! Look for the workers who have been there the longest. Remember, they have a mic... if they don't have the answer someone there will. the old timers know and there are a few at this location.
August 2023
Madison is a master! She put this vintage Coronel geometric Ceramic sculpture together with the true skills of a professional! So happy with how it came out! Give that girl a raise!!!
July 2023
Inga Miller is an absolutely amazing ambassador for this nationwide chain... I've known her to be efficient, talented and most pleasant for the past ten years in the Palm Springs store. She is a great problem solver and a pleasure to work with.. Great product in record time!
