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February 2024 by Jill Arnold
Maria did an amazing job & showed up through bad weather in order for me to have my house cleaned for guests this weekend. Due to a medical issue I wasn't able to clean myself, so this took that stress off of me & left my house looking far better than if I had cleaned it myself. Thx Maria, you're awesome!
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February 2024 by Luisa Trinidad
This was the first time to use this vendor based upon recommendation from our friend and neighbor. Though we appreciated that we were able to secure an appointment quickly we were not completely satisfied with the cleaning service provided. Our 2 BR/2BA condo was not excessively dirty as we maintain ut as a weekend retreat from our primary residence in Long Beach. The mother-daughter team were nice enough but seemed to rush through the basic cleaning such as thorough vacuuming. My husband had to vacuum again afterwards I also had to dust the top of our TV units and êtagere in the living room. Although I was asked if their cleaning services was "satisfactory", i couldn't provide a complete inspection as our floors were mopped last and were wet. I paid $189 for a "regular cleaning"; a "deep cleaning" was offered at time of booking for for about upcharge of about $100 more. We usually pay $200 to have our 1800 sq. ft. 3 BR/2BA house cleaned in Long Beach/Belmont Shores for 'regular' and more complete cleaning services done by a 2-person crew as well.
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January 2024 by John H.
The team with Lulu and Tim did a great job. They came out en force and finished my 4 bedroom 3 bath house in under two hours. This was no small accomplishment with 3 dogs that shed!
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April 2023 by Danny Duran
Floor was filthy, counters and stove covered with grease and grime. The office personnel say one thing, the cleaning crew says another. I had to redo it myself. Never again.Service: Standard cleaning
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December 2022 by David R.
I requested a Deep Cleaning of my two bedroom apartment as I was planning to move in a new roommate. LuLu and a team of two other women arrived early. This is the second time her team had cleaned the apartment. The results of this visit was just mediocre, certainly not deep. The stainless appliances in the kitchen were not wiped down, the interior of the microwave was not cleaned, and the items on top of the refrigerator were not dusted/cleaned. When I contacted management I was told that these areas were not included in a deep cleaning. I find this amazing. I paid an additional fee for the cleaning to be more than average.
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August 2022 by Jo S.
Finding available maids that do regular non-vacation rental house cleaning is almost impossible out in the desert. Finding ones that do a great job is even harder. They have always had excellent communication and the online scheduling is amazing! I had two very minor issues that I contacted Zion about and she was incredibly understanding. The manager Lulu came out the next day and walked everything again to make sure it was done exactly as I wanted it. Since then Maria and Amy have consistently been cleaning my house well above my standards and they love my dogs which is a special added bonus.
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May 2022 by Marissa N.
Lulu's crew did such an amazing job on my house! They were very thorough and made sure to get everything spotless and beautiful. Will definitely be calling them again to clean and I would 100% recommend them to anyone looking for good hard working cleaners!
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May 2022 by Margo R.
The last two times that Mod Maids provided cleaning in my home. The first one was about two weeks ago and no one showed up and then someone showed up the next day who stayed for about an hour and 15 minutes clean my whole house. One person older lady who had not a lot of English. She made a lot of noise but it wasn't clean so I just let it go. This time Lulu and her crew of non-English speaking Mexican women, I know this because they were speaking Spanish to each other, came and cleaned. Not mod maids at all. Their hand rags need to be changed from room to room and they spread the dirt from one place to another. Yes I have two large dogs and they have fur that sheds in the spring but it was left in my bathroom where my dogs don't go in the second bathroom where they have never gone. I even wrote out cards for each room specifying what needed to be cleaned. I checked it out with the manager in the office, It was all kosher to all be done every time they came. Today when they left I looked. They did a really bad job and I showed it in pictures. did not turn off any ceiling fans to dust.What is wrong with people can't they understand that I just wanted improvement I want consistency. Another service that cannot provide. Lulu the team leader Called me a name on a text, I sent it to the office. I specifically told the office that I did not want to discuss it with Lulu and that I did not want her to return today as it's so upsetting to me. But then, again I got a text from her and I said no. This service really didn't do a good job even!
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January 2022 by Annette G.
This was my first cleaning with "Mod Maids" and I can only speak for the team that was sent to my home. "Lulu" and her team of girls were fabulous my home was was spotless. I will request "Lulu" for each of my follow up cleaning. I'm very glad that "Mod Maids" sent Lulu and her team. Thank you!
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January 2022 by Dan V.
I have an elderly friend who was having allergy problems. He thought it might be dust in his apartment. I called Mod Maids over the holiday weekend, and they called back on Monday. We set up a Deep Cleaning for Wednesday morning. A crew of 5 or 6 showed up promptly at 10am, and my friend and I went out for coffee. When we returned 2 hours later, the apartment smelled FANTASTIC! All the dust from all the shelves and tables was gone, everything was in great shape. The kitchen looked great, they even did the insides of his cabinets. The bathroom has old fixtures, they did the best that could be done considering the condition of the fixtures. I wasn't sure what to expect, but Mod Maids exceeded both of our expectations. The one and only thing we noticed was the TV was unplugged (oh darn!) Overall it was a great experience. Thanks, Mod Maids!
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November 2021 by Tom W.
Mod Maids did a great job cleaning our home. My husband and I have been together 42 years and not once did we need someone to clean our home. Unfortunately, my husband became ill and we needed help to clean our home. We were very happy with the three who came to our home and zoomed through cleaning everything that needed cleaning - and there was a LOT that needed cleaning. I've already scheduled the next cleaning.
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July 2021 by Hampton S.
Mod Maids are a fantastic cleaning service. I've been using them for a few years now, and they're always thorough, on time, and friendly. Scheduling is a breeze & it's always nice to walk in and enjoy a nice clean home when they are done. I definitely recommend them.
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July 2021 by Kerry O.
From start to finish, working with Mod Maids was a great experience. James listened to what I needed (a post-pandemic deep cleaning of my elderly, visually impaired mother's 1,100 square ft. house), and sent Lulu and her colleagues to do the job. The cleaners arrived promptly, gloved and masked. The worked carefully and efficiently, checked with me to ask good questions, and walked me through the completed work. Mod Maids' fee seemed very reasonable. I definitely would recommend Mod Maids, and plan to have them clean my mother's house on a monthly basis.
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May 2021 by mandy d.
Okay, that was amazing! Just had our first cleaning by Mod Maids and they did an incredible job. Three cleaners came and were done very fast, which we love because we have chihuahuas that we sit outside with to keep from barking. They do a tour of your home when they are finished, to make sure you are happy. Mod Maids are very buttoned up.
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April 2021 by Dencil White
We had our first cleaning with Mod Maids today. Lulu and her crew did a fantastic job! Everything was super clean when they finished in just two hours and the house smelled wonderful. We plan to use them on a bi-weekly basis. A very happy client.
