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January 2024 by AirFresher
Worst place ever they are stealing packages
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January 2024 by Shloimy
They hate jowish ppl!!!
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January 2024 by chaim shaindy
Bad bad people.
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January 2024 by Felix O.
Went here to send UPS package. This place falsely advertises and their signage states they are a UPS Center. THEY ARE NOT! When asked why their sign states "UPS", got a rude answer from woman behind the desk, "we don't handle that ". Awful service! Zero Stars!
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January 2024 by Romeo C.
I have been using their services on behalf of a family member for a couple of weeks, and had been treated very courteously and fairly. That was until today, when one of the persons behind the counter (who may have been a manager, but I did not catch their name) spoke to me in the most unprofessional and frankly obnoxious way. I would have just walked out and never returned, except that my packages were being held hostage by the person in question. The man was rude, impatient, and even started to get belligerent with me when I simply commented that I would like to remedy the situation in whatever way possible (I was simply trying to pick up a package that was delivered to me but addressed to a family member's box) and he, apparently not hearing me, stepped forward with something like "WHAT did you just say to ME?" as if I has just insulted him! I quietly repeated that I just wanted to remedy the situation (sir) and apologized for any inconvenience that my request for normal service may have caused him. I feel sorry for the employees who have to work next to that guy, and would have given a zero-star rating if it were possible based on that interaction. At any point prior to today I may have given 4 or 5.
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December 2023 by Immanuel P. F.
Staff is always friendly, knowledgeable, and helpful. What I like in particular is some unique merchandise like a special edition of 'Monopoly'!
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December 2023 by Russell M.
I received fantastic service here. I had to send a very expensive piece of art which was rather large. They were very accommodating and actually had it packed beautifully the same day, even though they thought it would take two days. It was packed by known shipping standards including wrapping in an acid free environment. The costs seemed reasonable.
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November 2023 by Carrie W.
I recently used Postal Palm Springs for a passport photo and they were so helpful and nice. Went out of their way to assist me. I would highly recommend them!
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November 2023 by Stephanie Johnson
We love this store! They provide everything, have great services and wonderful people working there!
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September 2023 by Adam B.
The customer service is amazing here especially with helping to save cost on packing sizing. Easy to see multiple pricing options depending on carrier and time when you are checking out. I have been here a few times now and highly recommend for all your shipping needs!
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September 2023 by Jon Boatwright
I felt bad that I only needed a prepaid shipping label printed. I brought my own box so I only spent $1.35 for the label. The lady working there was very nice and so helpful. I was very appreciative. Definitely my new go to place for shipping.
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August 2023 by Miguel Criado
Awful experience, beginning with having to wait on my walker outside on 110F for the Owner to finish cleaning the glass at the front door. Then after the clerk that took my order offered insurance for my parcels, he (the owner) took interrupted the transaction and denied the insurance and put another untrained employee to finish my transaction as they rushed me out of the store.Very deplorable treatment of a situation they created.
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May 2023 by Adam P.
I come in the guys in the back room talk it on the phone and then he charges 50% more than any other post. Al annex and I ask him why it's so expensive. He says Palm price go another one.
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April 2023 by Sandy S.
The people who work here are rude! I have gone in 3 times in the past 2 weeks. This is the last try!
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March 2023 by Luis Castillo
Made an appointment to visit Postal Palm Springs to get a DMV document notarized for my mother. You would think that after getting the feedback I see on the previous reviews, Postal Palm Springs service would have improved, however I was disappointed. They are capable of delivering good service as evident by the service the previous guess was receiving. The guess in front of me received a “WELCOME” greeting by staff. He was spoken to with respect, asked how he wanted to have packages sent, the conversation was pleasant about family and his daughters taking dance lessons. When we arrived at the counter it was literally night and day. As if we were somehow committing a crime. The notary at this business said “ can I help you”. I said we have an appointment to get a DMV document notarized. She immediately became defensive, asking if i was the signer. I said “ NO, my mother who is present is”. She then became accusatory telling me i could not speak to my mother about the document. As if I was somehow trying to defraud her. As a notary my self, i can not stamp my mothers document, however I know the only acknowledgement the notary is providing is verification the person with ID is the signer of the document. The notary is not verifying the legality or legitimacy of the document, she is not liable for the document, just that the signature is provided by the person holding ID. Well, this lady was thinking and acting beyond her pay grade and her capacity. I can’t stop but thinking that if I had been Canadian, blond and green eyed (like the guess in front of us) instead of colored and bearded, she would have acted and treated us differently.
