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August 2023 by Betty Cassidy
I was greatly impressed by the customer service provided by Monica Allen. Firstly, she is warm, welcoming, almost like visiting an old friend. This type of rapport is rare these days. She was also extremely knowledgeable and assisted us with careful attention. It is quite amazing how she manages the busy day, a graceful flow assisting all clients, but I never felt left hanging.Prior to my visit, other brands topped my list, but now I must say I have been totally sold! For comparison , I visited other furniture stores in the area, even ones with higher price tags, however, none came close to Room and Board.Premium quality with dedicated customer service is unparalleled.Thank you Monica, for the spectacular shopping experience.
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August 2023 by Floyd IAm
Very nice furniture, accessories, and the staff were very helpful. We'll be back. A bit on the $$$ side.
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August 2023 by Tevita Moce
? love furnishings at Room & Board...very cool modern designs
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December 2022 by Cary Kenner
I’ve been a customer of R&B for over a decade and furnished 3 homes. Nobody does it better! This company carefully selects small companies that take great pride in there furniture making. Superbly crafted furniture, bedding and accessories. I just furnished my Palm Springs condo. Forget West Elm, no comparison!
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November 2022 by Jeffrey Jacob
Quality is amazing. Prices are $$$ but durable.
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June 2022 by Jory Edmunds
Though it’s a smaller store, the level of customer service at Room & Board is unparalleled, and the Palm Springs location is no exception. So happy that Monica transferred from the LA store to the desert - she is wonderfully helpful to work with! And even though they don’t have everything on the showroom floor, they are always happy to provide samples or do what they can to help visualize the finished product. Highly recommend.
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May 2022 by M S.
One our last trip to Palm Spring we stopped by Room & Board. It was great to see Brian M. who we had worked with in Portland in the past at a different company. The store is small but still showcases the quality of their furniture. We were looking for a sofa and Brian was super knowledgeable and was able to help us find something that worked for us. If you have the time, check out the design center. We will definitely be going back and working with Brian again.
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August 2021 by David K.
We have been R & B customers for over 30 years. No, you can't get items at sale price, but the construction and customer service are worth every penny. While we wish this was a full-size store, it has most of the fabric and other material choices to help you make decisions. We have just had to make a trip to R & B when we are in a big city to actually sit in a chair or a sofa. The people who work here are helpful. Great, great place.
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April 2021 by John Whelan
Excellent Service
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February 2021 by david otto
My partner and I stopped into the PS popup store. Very nice display albeit limited, of course. Staff very helpful. Since we bought our first Room and Board furniture in NYC, we have been big fans!
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October 2020 by Michael P.
I walked in with my dog on a leash. "No animals allows," I was told, in no uncertain terms. Every store in the area (e.g., Trina Turk) welcomes pets. What is going on here? I'll take my business elsewhere.
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May 2020 by Dave O.
Bought an armchair and foot stool. Paid for their "famed" white glove delivery service. All assembly completed and packaging taken away is their promise. Ha. I wish. Four separate boxes left sitting on our floor when we arrived back. Need a drill and instructions to assemble. Neither of which were provided. Have to go and buy a drill now. Really disappointing. Buyer beware.