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October 2023 by Aleida Cisneros
Nasty nasty employees there! When you go in they don’t even greet you or even look at you in the face… the heavy set one… rolled up her eyes when she had to help me and Actually exercise and walk to the back of the store. Get rid of all of them!!!! Very uneducated women. Don’t go there!
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April 2023 by Ava L.
Excellent! Organized, refreshing, easily to locate items, everything organized - customer service is the best!!!
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December 2022 by Mylesha D.
Getting there:Located in the same shopping center as the Jensen's, World Market, TJ Maxx, etc...there is a ton of parking in front of the store.Experience:I've been inside this Sally's location twice and it's been empty every single time with the shelves stocked. I love locations like this because I can find what I need, get in and out quickly. I needed some hair lightening materials and like I assumed they had everything I needed. The woman came to help me as soon as I was ready to check out and I was in and out in less than 10 minutes.
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February 2022 by Ty “TyTy” Jackson
Every time I come here, I get greeted with a warm and inviting hello. The people who work here are awesome they know their stuff.
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November 2021 by Annie
Online orders for pickup keep getting canceled- twice now, and call dropped when I called store. Chat unavailable today as well. Go figure.
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May 2021 by Miranda C.
Kayla with the blue hair was amazing. She answered my questions and when the product I wanted was out of stock, she checked the stock of other stores and called the location closest to me to put it on hold to make sure I got it.
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April 2021 by rikki w.
I just want to give a very huge thanks to Serena the store manager, and her sales associate Jazmin for giving me really exceptional customer service at this store. I had a problem with a purchase and was not really thinking they would work it out for me, but not only did they, but on top of it went way beyond the call of duty by just being so helpful, kind, and concerned. Not only were they the sweetest young women, but also very professional in helping me with product choices. It is always exhilarating to find retail workers who really care about the care and concern they give their customers. They both had great personalities and sincerity and I hope Sallys knows what a treasure they have with these fine employees! I will always return to this store for all my beauty products needs and concerns just because of my wonderful experience there. Kindness is hard to forget! Thank you.
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February 2021 by Kaylyn Disario
Jasmine was lots of help friendly service
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January 2021 by Nima Pauline
The ladies there are very kind, knowledgeable and easy to work with.
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January 2021 by Jane Curry
They’ve have what I need and willing to help you!Thank you Sally
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January 2021 by Olive J.
NEVER STEP FOOT IN THIS SALLYS!!!! The "manager" ALLY will make you feel beyond uncomfortable the entire time you try to shop or just not acknowledge that you are even in the store! I have had MULTIPLE altercations with this SAME "manager" ALLY and today was the WORST! She is rude, condescending, unprofessional, and acts like she doesn't even work there! I had asked if she was the manager and what her name was, I said thank you and then proceeded to walk out the door. She came down the aisle and raised her voice trying to LOC UP on me and asked for MY name acting as if she is going to get me in some kind of trouble for asking for her name and job title. I told her I didn't work for Sally's so I am not required to give my name. She finally went silent and I was able to leave. Go to CosmoProf, this place is a sad and ghetto.
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December 2020 by Vincent Calvarese
Sally's is a well-stocked centrally located beauty supply store in Palm Springs, California with ample parking and a variety of professional and personal hair, face, feet, body and beard products. A+ customer service with big smiles!
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October 2020 by Cayden Cs
Employees would not allow me to exchange items I purchased the same day from the same employee on my Sally account without a receipt, told me it was policy and were extremely rude to me, offered no help. After contacting Sally customer service they told me this is not true and I should have been able to exchange. Now I’ve spent double what I intended to and been scammed out of my money by the rude employees here.
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October 2020 by Hannah S.
So this update is because of Terry ( the beauty with the rad short red hair!)She is incredible, she's kind and knowledgeable;she should be the manager of this business, let alone the face of it. I had a great experience the last time I shopped with her, I left feeling happy and excited to come back a shop with her again. Thanks girl!!!
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August 2020 by Anissa M.
Decided to stop by my local beauty supply this morning. I walked in was not greeted, proceeded to my hair colors and was not even in the store two minutes before I am accused of stealing and "putting something in my purse" I showed the girl in shock I couldn't even believe her. I wasn't dressed the best, mind you it's 930am so I'm in pj's. Still doesn't excuse the behavior or the treatment. I will not be returning. I hate the treatment around here if your not white and old. I have money I came to purchase at the store not steal at 930am.