Smart & Final Extra! is a warehouse grocery store that offers great savings on a wide range of products, including groceries, supplies, produce, fresh meat, frozen foods, dairy, and deli items. The store is known for its convenient and quick delivery service, which customers can access through the company's website. Customers have consistently praised the excellent customer service provided by the store's employees, particularly Marcus and Ruby. Marcus is described as a helpful, knowledgeable, friendly, and upbeat employee who goes above and beyond to assist customers, even going so far as to prevent potential accidents in the parking lot. Ruby is also commended for her patience, kindness, and helpful attitude in assisting customers with navigating the store's app. The store itself is praised for its cleanliness, as well as the friendly greetings customers receive from the staff upon entering. Overall, Smart & Final Extra! is a well-regarded grocery store that offers great savings and exceptional customer service.
Marcus great customer service is amazing we need managers like marcus he is always willing go out his way to help his customers not matter what he is doing the knowledge marcus has of the store is amazing marcus would make a great manager Thank marcus for all you do keep us happy Tameka
November 2024
Marcus is the best! He gives amazing customer service! Favorite person!
July 2024
I don't usually visit this store but I was pleasantly helped by Marcus. He was very patient and had a great attitude. Keep up the wonderful customer service :)
