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February 2024 by Andrew Shorten
Personal service, luxurious rooms, friendly guests, intimate setting. Perfect for a getaway where you can interact with other guests as much or as little as you wish. Stayed here 5+ times and will be visiting again for sure.
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February 2024 by Joe E.
Me and my wife went to this incredible place from Thursday through Sunday knowing that it's a gay resort and your straight couple. This was the most amazing experience I've had ever had the resort and I've been all over the world most in Europe. The price they charge is very reasonable. It also includes breakfast and lunch, the weather was amazing the hotel has I think 8 to 10 rooms and it's very nicely situated close to downtown Palm Springs but yet very quiet the people that work there are just incredible Richard Victor, Douglas, or a few other amazing. Specially Douglas was incredibly helpful and kind we spend most of the day by the pool and the Jacuzzi the pool temperature was just perfect. It was at 85° at all times. The decor was beautiful and they had everything you need in the suite. It was very big there was plenty of towels, and they also left us goodie baskets and they gave us cookies with lunch. Basically I was sad to leave this place when I did that day and I'll be back for sure. Thanks again please keep up a good work and don't change anything.
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September 2023 by Wayne Vistine
Day 2 here and I can say this is an amazing place. Staff are so friendly and accommodating. Also meeting some great people here. We will be celebrating our 7 year anniversary here on the 17th. What an amazing place. Only thing we would change is next time we will rent a car. We’ve ubered which has worked but it would definitely be worth it to rent a car. We will definitely be back. ❤️❤️❤️
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September 2023 by John Edwards
Visited PS in July to see if we could live here. Have visited PS other seasons but first time at Hacienda. This resort was A+, staff very friendly. We were able to check in a little early.Update a year later, we purchased a home in Indian Canyons neighborhood. Love Palm Springs
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June 2023 by Matt m
Phenomenal in every regard.Room was not only well-maintained but welcoming, and offered far more comforts than similar hotels would for far less of the cost per evening. Full access to the pool and hot tub right out the door made it even better.Staff were also fantastic: kind, attentive, and respectful of space. The location is another selling point. Downtown PS is less than 5 minutes away, and other big destinations are all reasonably distanced too.If you really want to treat yourself, I can't recommend this resort enough.
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March 2023 by Michael Kerns
Always hospitable and very clean. Upscale location for taking of your clothes and enjoying the sunshine along with heated pool and hot tub. I enjoyed a Deluxe Suite facing the west pool. The staff are very friendly and always near but never in the way. The breakfast buffet is a great way to start the day and the catered lunch kept me going until a dinner out on the town. My boyfriend and I have been coming to Palm Springs from Seattle each November for 3 years in a row. The Hacienda at Warm Sands is our home away from home.
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March 2023 by Louis L
Absolutely incredible resort. Everything is perfect— gorgeous pool, pillow soft bed, delicious breakfast, friendly staff, beautiful landscaping, luxury bath products. They’ve nailed it!
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March 2023 by Walter Hagar
My husband and I just returned from a fantastic 5-night stay at The Hacienda and we are still glowing! The staff is unparalleled… extremely warm and welcoming and their attention to detail is exceptional! Our favorite amenities, aside from the gorgeous views, were the continental breakfast and catered lunches that were included. The orchestration of both meals was done so professionally and eating poolside just outside of our suite felt like a real luxury. We can’t wait to return!
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March 2023 by Michael Speas
Our visit was our first. It was perfect! Fabulous suite right by pool. The staff and guests were so friendly and welcoming. Food was great. We have already decided to visit a couple of times a year. Everyone made us feel welcome. Relaxation at its best.
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March 2023 by Dietmar Huhn
The Gold Standard for a Palm Springs resort, if you appreciate a bit of pampering.
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March 2023 by Tony C Bond
People, this is the best we have ever found anywhere. They take good care of you during your stay. Clean, clean, clean.
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March 2022 by Michael Borders
We had an excellent stay at The Hacienda over the weekend. Every expectation was exceeded. We were blown away by the service and attention to details. The property is beautiful and very cozy. Special thanks to Rick and Luis! We will definitely be back :-).
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March 2022 by Emerson Aniceto
Essentially: the price is high for what is offered. We stayed in the most expensive room for two nights and the cheapest room for one night and we had the same issues in both rooms.Positives: The pools and the food are lovely, fresh, and well presented. The housekeeping staff made us feel like family. The lunch is lovely and served on porcelain, the iced tea is amazing, the breakfast is continental and well presented. There is a pillow menu. The bedding is high quality and there is daily housekeeping. The towels poolside are huge and in general there are nice towels everywhere. The l’occitane bath products are a nice touch.Negatives: The bathrooms in the rooms need attention and there are there is an obvious need for renovation. The sinks in both bathrooms were slow to the point that they filled up if left on. The shower in the patio room was so slow that it filled up the basin in under a minute. The grout in the shower basin tiles in both rooms was almost non-existent. Our shower in the patio room had an electrical charge in the the fixtures and when we brought it up we were treated by the on-site staff like ancient-alien-spotting conspiracy theorists. The TV remotes for the TV’s in each room didn’t work and the staff fixed them but it was surprising that all three tv’s needed to have the remotes fixed/replaced with the manufacturers remotes before we could use them.
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March 2022 by Thomas Jenkins
My husband Vince and I stayed at the Hacienda for six days in October. Everything is immaculate there and all of the staff is very welcoming and extremely attentive. I highly recommend!
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March 2022 by GAF
What a treat for me and my husband! 5 stars all the way for Hacienda at Warm Sands.Everything and everyone was magnificent. From the incredible attention to detail to ensure you are pampered at any moment to the hyper attention to cleanliness and sanitation throughout the resort.Our suite was stocked with everything you could want. From generous and varied L’Occcitane products to pillows of every kind and shape to multiple bathrobe styles.The provided continental breakfast sitting poolside admiring the Jacinto Mountains was magical. The provided lunch was tasty and varied.The pools were the perfect temperature and the chaise lounges, towels and umbrellas were first class resort quality.Everyone was also so incredibly helpful and kind. Even personally icing my stumped toe one day while lounging poolside. The care and personal attention unlike any. Plus, the tranquility and openness allowed throughout the resort made the whole experience even more perfect.Bravo to the owners and team for an outstanding stay at this glorious resort!
