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February 2024 by David M.
Nicely laid out store. Super helpful staff. A shining light in the ongoing plethora of chain pharmacies. We were on the lookout for two items in particular and we found both.
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January 2024 by Greg T.
This Rite Aide hasn't been closed! I've always been partial to Rite Aide, I like the whole vibe better than CVS or Walgrens. Like those rivals, it's convenient place to pick up essential and nonessential items without too much trouble. The staff here are friendly and helpful.
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November 2023 by Wendy N.
We are on our way to Buckeye Arizona to have Thanksgiving with my sister and we I forgot my aspirin so we stop by rite aid to buy some and I really needed to use the restroom. The girl at the counter said the restrooms were closed and I asked why?? She keep saying because they are closed and then she started to stutter and saying they didn't work. So does that mean employees can't use it either because they don't work? I know that she was lying!!!
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November 2023 by Quintin E.
Night pop in at the local Sunrise Way Rite Aid of Palm Springs! Hydration (Gatorade Zero) and the service fee free ATM via Capital One (directly to the right of the entrance) where all I planned for, but a nice pharmacy/drugstore/convenience item chain has fun souvenirs as well - proud owner of a new Palm Springs tee shirt, which came in handy during the night (layers can be your friend). I got helped out on the floor and had a great check out, passing the infamous Thrifty Ice Cream (nothing dairy free, even in 2023, so none for me but it's a classic) on my way back up to the front. Isles and displays were pretty neat, they have so much out for December out already, which is pretty normal... Hardly any halloween clearance, some Hanukkah and miscellaneous seasonal. Never seems too busy here, parking lot very standard corner shaped lot on the corner of Sunrise Way / Tahquitz Canyon Way. Easy in an out and plenty of spots, even a local bus stop in front, just across from the 99 cents only store. I can't speak about the pharmacy in back, but I do have some friends who are local who prefer it as they aren't overly crowded... But I do think they might close a little early on certain days due shortage of pharmacy techs, pharmacist and/or staff, but typically they do close earlier than the store itself and even earlier on Saturdays and Sundays (by 6PM rather than 9PM... as they are supposed to Monday through Friday). Rite Aid - PS, beyond the pharmacy is open as early as 8AM until 10PM everyday of the week. So swing by for your Rite Aid need, fix and/or services any day of the week.
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October 2023 by Stephen W.
I used to use your downtown which recently closed. I was very happy to see a few familiar faces were moved to this location. I am sure I'll get the great service they gave me at the old location and will remain loyal to them and Rite Aid.
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May 2023 by David P.
Worst pharmacy ever. The staff is incompetent. They close whenever they feel like it. Run, do not walk away from this place if you value your life.
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February 2023 by Bruce B.
The pharmacy staff is by far, the most obnoxious, rude, angry people I have ever had the misfortune of dealing with. They would all benefit from remedial customer service training.
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January 2023 by Ben B.
Amazing pharmacy staff! Austin always helps me with my questions when my insurance fails to provide me the information.
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December 2022 by Caroline H.
The pharmacist Dianne has a major attitude and is unable to answer basic medical questions. I repeated the instructions she was telling me to ensure I correctly understood and she snapped at me that she wasn't going to go around in circles with me any longer. What? I was just trying to make sure I heard her correctly, she was rude and has an attitude for no good reason.During another interaction with her I asked if I was able to replace an over the counter medication for the one my doctor prescribed and she said she didn't know because she didn't know what the meds were for or why the doctor prescribed them to me. When I told her why she continued to give the same response, that she didn't know if they could be replaced because she didn't know why the doctor prescribed them to me. How is she still saying she doesn't know why the doctor prescribed them to me when I'm clearly telling her why? I gave up and left.
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November 2022 by Bob H.
I'm a new customer at this Pharmacy. After reading some of the reviews I'm not sure we are talking about the same place as my experiences have been very different. I find the Pharmacy staff to be informed, polite, and better than other pharmacies (plural) that I have used in the area. As for complaints, seemingly , about a homeless person, that is a problem in the area that if the person lived here they would be familiar. Order and dash isn't a myth. As well, stores have a history with certain types of people, and know some of their customers. I don't know the truth on this issue in this store, but have seen it at supermarkets, and have been told the store managers know the people who cause trouble. The business world is difficult, let's give store managers a little room for management.
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September 2022 by George T.
Came here to get some first aid stuff along with a few other things. Kind of got a weird vibe from two employees and neither was very courteous. But what stood out to me is while standing in line deciding on alcohol behind the counter, a less fortunate, possibly homeless man walked in and immediately went to the ice cream counter. He waited a short while and no one addressed him, when he appeared to turn around and I assume get someone to help him, I heard the management mention Security on the loudspeaker and then a worker approached him and said can we help you with something, he said, yes ice cream. A lady who I presumed might be a manager went on to tell him that he had to pay for the ice cream first before they would serve him. He then said, he came in the day before and they did not make him pay before he got the ice cream, but she was adamant. He told her he wasn't crazy and knows he didn't pay first but although not argumentative but not allowing her to just force the issue on him as if he was crazy, he paid in advance. Literally made my heart drop because please correct me if I'm wrong but I have never been forced to pay first for the ice cream at the Thrifty booth. I also strongly believe she profiled him and he was telling the truth. If I'm incorrect about your policy I will happily remove or change my review. Also for video reference if necessary, it was yesterday, Monday the 26th between 6:00 and 7:30. I can't recall the time exactly although I could always pull up the transaction from the debit card.
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September 2022 by j m.
I want to especially thank Donna and Austin in the pharmacy. They have gone 'above and beyond' in assisting me with my mediations and vaccinations and scheduling. This is a very professional and friendly place. I will go to no other pharmacy.
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August 2022 by C B.
Pharmacists there are CLUELESS go elsewhere if you want anyone who makes sense, ridiculous waste of timePAM, there's too many other pharmacy options for me to waste one second trying to help you make your "business" better. Nice try pretending that you care though.
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August 2022 by Phillip T.
This is my pharmacy of choice..I been going here for years..The most professional and friendly Staff...They always take good careOf me here..
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June 2022 by Alyssa N.
They have the worst customer service. You go to the pharmacy expecting them to know what they carry and what they have in store but they don't and they won't even help you look for the item. The Chinese man and young Mexican girl that work at the pharmacy are the worst I heard them laughing about how the cashiers put customers on hold and then so do they right after and they weren't even busy!
