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January 2024 by Charlotte V.
Absolute joke! How does someone in returns not know their policies? And if they are answering the phone regarding returns they should know or not be in that department. I got gifted an over the range microwave which is completely the wrong size for a single wide mobile home. I called about returning it I was giving all wrong information. She told me to bring it in to the location it was purchased (which was the one I called) looked up the order number everything. Told me to bring it anytime. I asked her even if it's opened? And how long do I have to bring it back. She responded yes anytime just bring it here and we can return it. It's almost bigger than my back seat. Huge hassle to put in box and bring it in for the ladies to tell me no one there would say any of that. Then why the hell would I waste my time? I live clear across town on 50th west! Playing dumb when it was someone that works at their store giving customers wrong information. Get your shit together instead of wasting peoples time!
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January 2024 by Q D.
Always have great quality tools price are good great service garden center is nice to love coming to home depot one of my favorite stores of all time
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October 2023 by Kevin V.
Shoutout to the guys working on the evening shift, I came in close to closing time and I felt bad that I had a large amount of lumber but they made everything smooth and quick. Loaded my truck perfectly!
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October 2023 by Margie F.
I have never been in a home depot that was this bad. I went to the electrical dep. and stood around waiting for 10 min. for an employee to help me so I went looking for help and found a nice blond lady and she called someone on the P.A. I waited for around 20 min. and nobody came to help. and because my legs and back were killing me I had to leave. maybe you should install benches in all the aisles so your older customers can have a place to sit while your employees decide to do their job. I left and went to Lowes walked over to electrical found a nice young man to help me get all I needed and I went home happy. Spent a little over $500.00I wont shop at home depot again
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July 2023 by Yaya T.
Junior from flooring was the best helper we've ever had, he not only helped us figure out the square footage that we needed but he cut the turf exactly how we wanted.Pamela from flooring too, and the other guy from gardening was running out of there way to make sure we got everything in our car. Was an excellent experience, Home Depot needs more people like Junior and Pamela. Thank you so much!
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February 2023 by Jessie Santana
They have good selection and the staffs are very friendly and helpful and skilled and they really help the customers
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January 2023 by Charles M.
This is the worst Home Depot I've been to. Very poor customer service and racist employees.
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October 2022 by Debbie J.
i needed a few items for my flooring project that my neighborhood Home Depot was out of. Employee Dana at the eastside Home Depot went above and beyond to secure the items I needed from another location. She was extremely nice and helpful which made my shopping experience pleasant instead of stressful. They need more employees like her that are willing to give customers a positive experience.
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May 2022 by Ella O.
There are a bunch of incompetent and arrogantWe've been buying from home depot for thousands, we needed to return one item I didn't understand what was the reason they would not take it back ???, everyone you talk to, tells you different store policy....
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February 2022 by Benedict W.
'd rather wake up next to a severed horse head than ever shop at Home Depot again. The reviewers here who gave Home Depot more than one star rating must have copied their reviews off a cereal box. Certainly, people are aware of the weekly findings of piles of UPS packages being discovered in bedrooms, garages, on the side of the road, in a ditch. Well, Home Depot has a novel solution when things you buy at Home Depot don't get delivered - you pay anyway. A scam. In my case, I purchased a floor lamp ($135) from Home Depot. Free delivery. Order #WP26102619. Never got it. Never delivered. 2 days after the missed delivery date, telephoned Home Depot customer service to inquire where was my lamp? I was told the lamp had been delivered. I complained that it had NOT been delivered. Home Depot's response - take it up with United Parcel Service (UPS); no refund. I stated that I did not pay UPS - I paid Home Depot. The response - So what? I argued that every other time an item has been delivered, an e-mail notification was sent confirming the delivery. Home Depot's response - the system is "updating." Ah, the scam has a twist. The same day Home Depot was pretending the lamp had been delivered, it sent an e-mail claiming it had received return of part of the order. I never returned anything. Moreover, when an item is returned to Home Depot, a signature is required. No signature. Just a scam. Small Claims court it is. My advise? Shop Lowe's. Period.
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May 2021 by John D.
2x4 Stud cost $8 WTF??? Suck my D!ck! They use to cost $2.98 each ... They are f*cking insane ... Get this i also tried to buy a 1x2 Stud $7.98 each TF FOREAL??? They can eat my @ss Insane prices you guy's!
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May 2021 by Sala S.
Went to get tile for my kitchen and bathroom and vanity for bathroom too. Employee tried to sell his head wrap and talked about his new handyman business. Didn't get help about tile went to the bathroom section for a vanity nope no help. Best help I got was the garden section. Went from going to spend probably 2 to 3 grand to $31.91 for ortho spray and 4 light bulbs. I seriously was standing there staring workers walked by oh well went to the competitor. FYI I'm a patient person I was there for a hour.
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March 2021 by David C.
Didn't have the best experience here. First, I approach a gentlemen and ask where the gear ties are. "Gear ties?" he repeats, in a tone which makes me think he thinks I have no idea what I'm talking about. After I explained to him what they were, it clicked and he pointed me in the right direction. The lesson here is don't come off pretentious prematurely. The product I was looking for is literally named, wait for it, Gear Ties.
