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October 2023 by Jason Shane
I showed up on time to my appointment and the owner of this shop didn't show up. I waited for 45 minutes and asked the neighboring shop about him and they said he does this to everyone. Anyways I am trying to get my license because my father had a heart attack and lost his license and can't drive to his appointments so it's crucial to get licensed. Horrible service. If I can give him something less I definitely would! Had to use more gas to find another shop..
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August 2023 by Bridgett Munson
Never answer my appt, you go to the shop the doors are closed truck parked in front of the door
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July 2023 by Jayr N.
This place is the worst place I ever been to. I won't recommend anyone to come to this place. Robert is not professional at all. I called this place 7 times due to my appointment at 2pm for a service. When I got there at 1:40 the tech has left for lunch so then I spoke to Robert over the phone and I told him I had appointment for device install and he said the price they give me is wrong so he wanted me to pay $150 instead of 85$ to install the device. I agree to the $150 and come back at 5pm because I needed it and then when I drove there again and they are not there again so the store was close before 5pm. This place sucks and Robert is a B I T C H !!
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May 2023 by kameron faten
2 MONTHS!!!!!!I've been patient with "mechanic" rob for 2 months straight hasn't even started on car that I brought. He's one of the most biggest and worst lyers I've ever met.1st month: brought car in asked if he could work with it and said "yes" I then asked if he's able to work with the warranty i have on the car he said "yes" then proceeds to his office to make copies of my warranty. He then proceeds to tell me to ask his neighbor (the next mechanic over) someone that doesn't even work with him, to give me his contact info instead of him giving it to me himself... Very strange. 2 weeks go by no updates or anything about car. Had to go up there again and make sure I got right contact info again not from Rob but from his neighbor because Rob is hardly there. I then text Rob twice with no reply for another week had to call him multiple times because he acted like his phone was off he clearly saw my text never responded till I call. He then said "ok I'll get started on it right away".2nd month: Another month goes by still nothing no updates or anything, still lying threw text and call about car that he didn't even bother to look at. Had to keep going up there to check on car just to find out nothing has been worked on.Dont usually write reviews but 2 MONTHS? IVE BEEN PATIENT with this "mechanic". If you say your gonna work with someone do it, dont sit here lie and waste thier time!!!I wouldn't take ur vehicle here Rob is a big lyer and procrastinator!!! And if you do well...
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October 2022 by Silent S.
I honestly wish I could give this a 0 zero star, I've never met a more sarcastic owner, they had me leave my car over the weekend and continued to ignore my calls or give the decency for any update. I found my keys in the exact same spot where I left them with a 'warning to tow' sign on my car left by the lot management. Poor management especially with Robert.
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September 2022 by R. G.
For my 2012 Honda Civic Robert completed a full safety inspection, wheel alignment, and transmission fluid replacement service on short notice. It was a fair price and he was prompt with communication.
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June 2022 by Michelle Rizza
Robert replaced my transmission through a warranty from assurance. Even though the warranty company made it extremely difficult to actually get the claim approved Robert was great. He replaced the transmission in 2 days once he was finally able to purchase the transmission. I definitely recommend this shop!Service: Transmission replacement
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December 2021 by Curtis Cobb
I take all my vehicles here. I appreciate the honesty of the technicians that are not out to overcharge you. They saved me iver $5000 because of their honesty.Services: General repairs & maintenance
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November 2021 by Silent
Sadly I have gone here before and they seemed to be doing a great job, however when I called I was told they could squeeze me in and it would be done within a day, a simple a/c diagnostic that had them hold the car from Friday morning to the point I recollected the car on Monday afternoon, being told they completely forgot about it, managing to find the keys exactly on the same piece of paper I had previously left them with my information, honestly the employee emphasized the issue with the owner, the very sarcastic owner emphasizing he was simply not doing it, completely ignoring my calls and messages not giving me the decency to simply say we can’t see the car, allowing me to collect it and simply go to another shop and instead having to drag it 4 days. Sad thing to seeServices: A/C installation & repair
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November 2021 by Bailey Rupe
Called to get an estimate on some work . Robert asks what's wrong with the car , I tell him, and then he responds with " well you're no mecchanic so do you really know what's wrong with it how do you know that's your issue " in a condescending tone...so I'm assuming that was the pre scam convo before he does a bunch of unnecessary work because he thinks I don't know what im talking about. Rude unprofessional and he was hung up on and blocked . For work that I know if going to cost upwards of 3000 dollars you think you would be a little more kind to your customer.
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October 2021 by Omarion J.
I do not recommend.They have very horrible service, I had someone break into my car steal my belongings and my car battery.I have never had any complications with any car repair shop, However this was not the case for this one they had my car for a longer period than they said and I paid them their money.Do not come here I'm warning you very unprofessional you can't even leave your car in the shop safely.
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September 2021 by Joseph Ronge Jr
Robert and Complete Auto Care came to the rescue when my head gaskets blew and had to be redone in a timely fashion. Robert is a great guy and knows his stuff. I’ll recommend anyone who needs automobile service to him. Great and reasonable pricing along the way.Service: Engine repair
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August 2021 by Mario Macias
Sadly I have gone here before and they seemed to be doing a great job, however when I called I was told they could squeeze me in and it would be done within a day, a simple a/c diagnostic that had them hold the car from Friday morning to the point I recollected the car on Monday afternoon, being told they completely forgot about it, managing to find the keys exactly on the same piece of paper I had previously left them with my information, honestly the employee emphasized the issue with the owner, the very sarcastic owner emphasizing he was simply not doing it, completely ignoring my calls and messages not giving me the decency to simply say we can’t see the car, allowing me to collect it and simply go to another shop and instead having to drag it 4 days. Sad thing to seeServices: General repairs & maintenance
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July 2021 by Beauty And The Beast
It Was A Good Experience ☺️ And The Manager Was Helpful ? Polite
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March 2021 by Luis Alvarez
Good service.
