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December 2023 by Hector leffingwell
They 2 lady workers in side are very rude didn’t even acknowledge us!
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May 2023 by Rose R.
I was hit about 1 month ago , My adjuster has not ONCE reached out to me to let me know whats going on . As the mattter of fact i had to call for her to tell me that i am at fault !! i was alone and i was hit by a couple obviously they are both going to say i hit them ; They left me carlees with my 5 daughters so freaking HELPLESS AT this point . To the man Rudoplh MORALES that hit me a big F*** YOU POS AND the passenger who was the registered owner i wish you both can be truthful you messed up and hit me , deal with the consequences instead of trying to screw me over . Deborah i hope if you all have kids no one ever hits them while driving and try and blame them . Ive never until this time had Fred Loya and really clearly the service im receiving sucks !!!
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January 2023 by Nancy Delgado
Expensive
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December 2022 by Leandro Ocampo
100 % Good service??
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August 2022 by C. M.M. (CeeCee)
This place i do recommend, it's clean, the representative is very cordial, wears her mask. Signs about the requirements of the establishment is posted where you can't miss seeing it. The policy they sell is very good and nicely priced. Almost forgot, she's bilingual also....
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October 2021 by Celia Macias Mendoza
This place i do recommend, it's clean, the representative is very cordial, wears her mask. Signs about the requirements of the establishment is posted where you can't miss seeing it. The policy they sell is very good and nicely priced. Almost forgot, she's bilingual also....
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October 2021 by Ofe Gonzalez
Went to get my insurance today. And the lady that was there was really sweet and great customer service. So recommended.
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October 2021 by Xavier Sanchez
You can't pay your bill if not the place where you open your account and over the phone you can't ask questions
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September 2021 by Still Living
Got to have it.... why not do it right.
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September 2021 by Toniette H.
I bought a car in April 2021. I got insurance through Fred Loya. At 1st they were so kind in helping me. One day while driving, a lady hit me. The 1st thing I did was notify my insurance "Fred Loya". I filed a claim. I got a lawyer because I was injured. My lawyer told me that I only have liability (which isn't true). My vehicle still isn't fixed. Fred Loya insurance has given me a hard time about getting my vehicle repaired. It's now September 2021 and my vehicle is still damaged. But Fred Loya still wants me to pay my premium. I don't have them as my insurance provider anymore but they keep calling me and asking me to come back. BTW, this was my 1st accident. I would not recommend them to anyone. They're a horrible business. They want my money but won't help me when I need them.
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August 2021 by Sebastian Rafala
Got rear ended not my fault my insurance didn't even try to guide me along and help on simple issues on what to do it bad business car insurance companies make so much money can't believe they treated me like that cheap low down and dirty looking to change back to GEICO INS for extra $50 its worth to go back they always took care of me
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August 2021 by Gina Good
Worst place, not professional AT ALL. If you call, they will keep acting like they’re transferring you even when they can’t, or they pretend they didn’t JUST talk to you when it’s clearly the same voice/person. Smh so irritating. “Get some professionals, get rid of these kids with attitudes that don’t know wth they’re doing!”
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December 2020 by Denise Hammond
Very good service
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September 2020 by Elizabeth Brown
The ladies that works in the office are very professional.
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December 2019 by Jesus Esparza
I have been with Fred loya for more than 15 years dating back to when I lived in El Paso, this small office is just like all the others with the green carpet. Always wanted to know why they have it at all their locations.
