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January 2024 by Teresa S.
Have always enjoyed coming here for all my pets needs but after this last visit I will no longer be spending any money there. Never seen this worker before and when we asked a question she looked at us then says WHAT very rudely. We ask again and say can we know the prices as well. She says that they are very picky in who they sell the pets to then proceeds to walk away. Could have been a little friendlier about it and said there is a screening process or something and the prices they charge but no she just straight out said that in a snotty way and my daughter decided right then that she didn't want to buy her pet supplies there any longer. So she went and put it all back.
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October 2023 by Crypto Thuggin
Came in to see a pig and the lady was rude and didnt want to take it out of the casing. So i decided to leave after that. I dont appreciate people who dont take the time for their customers.
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October 2023 by Raina Sanchez
Maddie and Felicia (idk if I spelled their names correctly) are INCREDIBLE!!!!! They were extremely helpful and knowledgeable and they gave me confidence to come back in for all of my pet needs! My very first time was slightly overwhelming because of everything they have in the store, but Maddie and Felicia were so nice and gave me a great feeling. Will definitely be coming back!
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October 2023 by Brent Waln
We buy all of our dog food and dog snacks here. The service is amazing and earing a bag of free dog food is a plus!!!!!!
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August 2023 by SUSANA QUINONEZ
Staff is rude and unprofessional, I can't believe this place is still open. I go there once in a while, but last time I was there this young lady was the worst, very disrespectful and frustrated, what a sad person..... I don't want to go back there, but they have good products, they just need to train their staff better
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August 2023 by Terry S.
This business is a locally owned and operated family business and they are very good at their business. They have an extensive line of product for every pet need, and a large stock of birds, chicks, fish and all manner of pet care and food items, including those that may make some squeamish, like mice and crickets for feeding your snakes and ??? The are also quite knowledgeable about all things pet related and well worth the time spent there. I very much recommend this store, and since it is a small business, it is always a pleasure to support their continued success!
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August 2023 by Mary Santos
Well, I've been going to this pet store since I moved here in 1994. And they have always been kind, generous respectful. Never have I ever been so disrespectedid by this one lady in there. I am horrified and I am actually scared. She terrified me And all I did was go in there laughing and joking. Even though my fish died, that I just bought. And it was only like 5 hours before they died that I had them and on top of that they killed all my might almost all my fish that I had already in that tank. Now this is the part I don't understand she yelled at me telling me it's my fault why my fish died. I mean, she got loud with me. I don't understand I didn't do anything. Dar, I am very hurt and very disappointed in in her. I mean, I don't know what she was trying to do. Because all I did was going there trying to just let them know something. And make an end to get you know, exchange my fish and also. Also, tell them that they also forgot to give me one of my fish. And she also said it was my fault too on that. And then I was like my receipt. I never got my receipt well. I'm sorry. That's your fault too, like what the heck. I was like oh, goodness but anyways. Yeah, so I think that I'm not gonna go there again. Because that was so disrespectful and it came out of nowhere. I did nothing to that lady and I lost money and lost my fish. I didn't get it all. I got was yelled at and told that it was on my fault. That lady, I'm sorry that lady if you read this, I hope you learned from this is very disappointing. I'm very disappointed in you, you are older than me and I was more respectful than you were because she's like at the end when I'm about to run out the store she's like I'll give you a story to discount. I'm so scared I'm like no, you just keep it and I ran out the. I mean, how can somebody do that to somebody else? You know, I mean, but besides that. Just please be safe and careful out there. People because I don't want you to have that experience that I had. That was the most horrifying experience I have. Ever had, so stay safe out there? You guys and be kind and generous and be respectful. Especially to anybody that you run into. Because you never know what they can turn out to be. Thank you much, love.
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August 2023 by K Chavez
Staff is rude and lacks people skills. Came in looking for something specific today, asked staff for help and walked right out after they responded rudely. This isn’t the first time either. Sadly I’ve come here a handful of times and for the most part service is about the same each and every time. Won’t make that mistake again !
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August 2023 by Nataly C
they were super rude Worst experience ever literally locked me in the store if I could give them a -5 star I would ?
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August 2023 by Kayla Ridgely c:
Highly rude older lady working there at 11:30am 7/25/23. No knowledge of fish when we asked then when we wanted to purchase she rudely said "i told you its not for sale!" when she never stated that in the first place otherwise we wouldn't of asked.. 0 customer service skills. All she needed to say was sorry Im not sure when it'll be available. She needs a attitude check or retire
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June 2023 by Lisa DeHay
They always have what I need. I drive far. Which is amazing. I can call and ask if they have what I need, and it will be there. Live food and other supplies for my snake. They have amazing customer service. They also have lots of information. I'm a 1st time snake owner, I'll take all the info I can get. They feel like family here.
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June 2023 by chris piper
My favorite pet store :) Everyone here is just amazing
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May 2023 by Ken Haynie
This place always has what we need for all our animals, tortoises, birds, dogs and cats, plus an amazing selection of exotic animals food and habitats.
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May 2023 by Caitlyn Quinn
Best pet store in the area. Good quality fish and reptiles. Affordable feeders as well
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April 2023 by tara reed
I went in Saturday February 25, and I bought 3 parakeets and 3 cages for my kids to have their first small pets. I’ve owned birds in the past myself so have some experience. My kids were so excited and in love. Within the first 48 hours (the ridiculously short time period they guarantee their health) the first, sweetest bird had died. I woke up this morning ( March 1 ) to both of the other 2 birds dead on the bottom of the cage. With the first bird we had to bring in the body and receipt and they gave another bird. Now they expect us to bring in the other 2, however there is absolutely no way I want any more animals from their pet store. The woman we’ve dealt with with has been dismissive and pretty rude. The experience has been a complete nightmare. My kids are now traumatized and just waiting for the last bird to die. At least I’m out over $225. and have really upset children. If I were you, I’d definitely avoid this store and go somewhere else.
