H&R Block is a trusted tax preparation service that prioritizes customer well-being. Their tax professionals are knowledgeable and can handle all your tax needs, maximizing your refund. Customers can choose to work with a tax pro in-person or remotely through the Digital Drop-Off service. The company has implemented safety measures, such as deep cleaning and disinfecting, to keep the community safe. Reviewers praise the excellent customer service and the expertise of specific tax preparers, who make the filing process easy to understand and ensure a positive experience year after year.