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April 2023 by Isabel Lopez
DO NOT WASTE YOUR TIME COMING HERE, THE METRO IS CLOSED DOWN
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March 2023 by Omar Guzman Nunez
This location is no longer open... Not sure why Google still has it up.
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July 2022 by Grz Carl
1pm sat and us closed 7/2/22 Google said it opens at 10am
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March 2022 by Frank Anthony
Closed with no explanation as to why. I waited a whole hour and they never opened.
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December 2021 by Shantelle Runge
Heather was very sweet and helpful, I’m glad there are still some good people who care and give excellent service!
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August 2021 by Johnny Munger
Great store and very good help with our phone.
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June 2021 by George Raheb
Excellent service
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April 2021 by Westley G.
They are known as West AB dental now.. my dad has been coming here for years and pays out-of-pocket and has absolutely no problems at all.. I on the other hand I have Medi-Cal and I come here and I have nothing but issues. There was a tooth that needed a root canal and that was able to be saved but due to them not having proper staffing last year due to the COVID-19 situation my appointment kept getting rescheduled and rescheduled and rescheduled tell January of this year a whole year later a doctor told me that the tooth was no longer savable because the previous doctor did not do his job and put in the order for the root canalz I was informed by the doctor that did not do his job correctly that I was in fact waiting on insurance to approve the tooth removal even though the tooth was causing me severe pain he seen that the tooth had a hole in it from where the filling completely fell out and the hole was catching fillet and did absolutely nothing about it he knew it was severely infected for almost a year and a half later and I'm still having issues with this tooth... I called this week to figure out what was going on and if the insurance had approved The procedure yet and spoke to a different receptionist one I've never spoken to before who was nice enough to informed me that for a tooth extraction it should've been done the very same day so basically back in January when the doctor told me that the tooth was no longer savable the tooth could've been removed that same day but they chose to reschedule the appointment and here I am a few months later leaving the doctors office because I have a really bad migraine a really bad pain in my chest and the doctor says that it's all from the infected tooth in my mouth that the dentist knew about since January even though they have been lying to me over the phone and telling me and telling my dad as well when he has called and asked them whats the status and the informed both of us that we are still waiting on the insurance when in fact they were not waiting on the insurance for the tooth at all they have been pulling my chain and giving me the runaround knowing that I am in severe pain and have a massive infection in my tooth. The staff are extremely rude and I don't understand it because my dad comes inside and has the best experience but then again he is paying out of pocket and I am using Medi-Cal so they seem to have a completely different approach to things! When I called the Palmdale location to talk to the manager she was extremely rude after I explain to her all of my complications that I have experienced with her dentist office her response to me was "what do you want me to do about it" The let's add the fact that the reception she is extremely rude every time I call she puts me on hold and has somebody else to deal with the call because she herself has fed me wrong information multiple times and I've had to contact the district manager to report the receptionist and the manager both. The associates that work inside this building have a severe attitude problem the doctor that works there here's the reason why my tooth is being pulled out the regular doctor is who I am referring to he's very rude and every time he does anything on my mouth I leave in so much pain versus when the oral surgeon does any procedure on my mouth he's so gentle and so careful. I am currently looking into hiring an attorney because due to the dentist Office constantly rescheduling I actually have to have a tooth completely removed from my mouth when a year and a half ago when I originally went into their office my tooth was 100% savable and due to them and all of them lies they've told me my tooth has to be completely removed.
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March 2021 by Cindy Tastad
Was very helpful with everything pretty much solved my problem so good job thank you very much
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February 2021 by Isabel Flores
Ask for Lisa she was patient and solved all my questions with professionalism and great attitude. Thank you for making this a great experience. We will come back to this store. Totally recommended!!!!
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April 2020 by Juan M.
Excellent location when my insurance wouldn't even cover a metal crown after I found out I needed not only a root canal from my regular dentist but also a crown to top it off I was so worried because that was going to have to come completely out of my pocket. I was calling and asking for estimates on crown all over local dentist offices in my area. When I came here I explained my situation and they told me that they were running a program where the state would pay for a metal or metal fused to porcelain entirely! Or pay 3/4 of a full porcelain one. I was so happy when I found out not only were they belonging me pretty much get a free crown but one that looked like the rest of my teeth! Words could not explain how happy I was when I got my root canal done at my regular dentist and a a week later get my info for my crown and the filling month get my new crown in my tooth! Thank you so much for all the help you guys gave me I'm truest in your debt!
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May 2019 by Amee S.
I love dr park....he has such a good personality that you feel at ease right away....everyone is friendly...I highly recommend this place!!!
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February 2019 by Tee Gee M.
SCAMMERS...Called several "corporate numbers" and emailed too ...in regards to a staggering number of scams that are occurring at numerous MetroPCS stores!!!! I fell victim to one while purchasing an upgrade and when activating two new lines with phones that were bieng promoted as "free" and should've totaled to $58 (activation + tax) instead the sales agent (LIZM77) hiked up the price to $200 quote then $124 etc ......called several only to get the same outrageous scammed price hike with the intent to pocket a free phone for themselves with manipulated receipts ( by telling you "your're getting a promotional/FREE case /screen cover ")to justify the fraudulent charges!!!!!!!!! Corporate needs to intervene and put a stop to it!!! Buyers beware of this scam!!!!!
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September 2018 by Paul C.
I had the best deep root planing cleaning ever. They have this gel that they spread on your gums - no needles at all. They were able to do all 4 quadrants in one sitting instead of 2-4 visits. The numbing gel wore off about 15 mins after he was finished so no drooley mouth for most of the day from the novacaine. Then I saw the doctor for a filling. He was amazingly fast. No pain and no problems. I rarely give praise on Yelp but I wanted to come here and tell the world what a great service they have. It's under new management as of this year and it definitely shows. Looking forward to my 6 month check up. When was the last time anyone ever said that about a dentist? ;-)
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April 2018 by Aaron D.
Lied straight to my face and when I confronted them they gave me a refund and I canceled my follow up. Fluoride treatment is 100% covered under my insurance and I knew this even though I had just paid $25 for the treatment. So, I went to my car to look up my insurance to verify and I was right. Went back in got my money and no one in there could look me straight in the eyes because they all know they scam people.
