Mr. T’s Auto Xpress is a local business owned and operated by a technician with experience since 2008. The owner personally answers calls and handles all appointments, ensuring direct communication with customers. The business emphasizes customer service, aiming to save time and money while providing high-quality vehicle care. They work with customers' schedules and are available to answer questions about the work performed. Customers have praised the mechanics for their honesty, care, and problem-solving abilities. One customer reported a positive experience with a gas leak repair, highlighting the mechanics' willingness to go the extra mile. Another customer appreciated the prompt service and fair pricing for a starter replacement. However, there have also been negative reviews, with one customer alleging a cracked windshield occurred while their car was at the shop and the business refusing to take responsibility.