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December 2023 by CHOLITACHULA CHULA
Good customer service
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December 2023 by Amazing Staff
Their rep pulled my battery core out of my trunk and put the new one in. Great customer service and best price in town.
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November 2023 by cappy carlson
They have the parts and experience advice
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September 2023 by MR DAVIDRUFFINJR
Rude, No tools to loan, wouldnt accept my battery core for my $18 refund, didn't honor my 3 days old battery replacement
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May 2023 by Florence Payton
Always have what I want when I go to the store never have
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May 2023 by Tisha J.
Don't come here! We NEVER go to Napa but it was the only place with a battery that would fit our car, so we said why not. We should have waited. 6 months after the purchase we started having issues with the battery. Took it to Autozone to get it tested and they said it was a bad battery and to take it back to use the warranty. Took it to O'Reilly and heard the same thing. Took it to Napa and it tests good and they argued with us about it... customer service is trash here. They know it all without knowing anything. I have better luck at Auto Zone and I have for years. Oh.. and don't lose your receipt because they don't have a system to store your info.
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October 2022 by Fred Briano
Very helpful they no what there talking about and give you the right parts the 1st time
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October 2022 by Lakeisha Burns
The staff were friendly but the particular part I bought was defective.
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October 2022 by Sam Miranda
First time in Napa, prices and availability on parts are better than average
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May 2022 by Ronald Gause
Called 3 times in search of a part only to sit on hold until the nice recorded lady you're next in line to be helped then after wasting my time with that to be disconnected..... don't waste your time...
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May 2022 by Ronald Shipps
Fantastic service, very knowledgeable people the counter. A+ in my book of napa to go to stores.
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May 2022 by Jose Garcia
Not good customer service at this branch in Palmdale. The manager needs to do something.
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January 2022 by Jennie V.
This place sucks , don't order your car parts here , they tell you that they will be available for pick up one day and you come in and they are not , I've come in 3 days in a row and still nothing !! Waste of time and gas
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November 2021 by Daniel Pomplun
Their customer service has really gone and when you call them on it, they become defensive, instead of admitting hey we made a mistake and will fix it.....They used to be 5 stars on my book, not any more......Will limit my visits to this store
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November 2021 by Geryh Curtis
One of the easiest experiences in searching for Auto Parts you will find in Palmdale
