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February 2024 by Shirlee Baluyot
Good selection of dog collars but didn't have the nutrical in stock when I needed it.
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February 2024 by John Uribe
It was quick and easy
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February 2024 by Ad H.
I placed an order for dog food earlier in the day. The Doordash deliver service they use returned my order. Did not even attempt delivery and cancelled my order. My order was returned with no reason. $102 was tied up for 7-10 days pending return to my account. In the meantime, my dog I ordered the food for us hungry. I guess he can wait 7-10 days for the return of my money before I can purchase him food. Shame on you and your delivery carrier. Do not shop here. Go to Chewy or PetSmart for your pet needs! Petco does not care about their online commerce line of business!
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February 2024 by Jerry V.
I took my dog in for individual training. Hella is very knowledgeable and provided great training tips, feedback and advice. I would highly recommend.
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February 2024 by B. A. N
I like petco! But, most times they don't stock up on certain tortoise supplies
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January 2024 by Cynthia Hernandez
I waited for my order for over 40 minutes to be brought out to my car. I understand being understaffed, but the employees were rude! I was having difficulty with the app to check in so I called and when I told the girl I was there for curbside pick-up, she made a grunting sound and hung up my call. I thought oh maybe the app went through so I waited and called again for her to hang up. I tried the app again and it finally went through. From that point on I waited another 30 minutes. I am not exaggerating, I have the call history to prove it. Also, I picked up my order last week and was just notified today it was picked up. I had stopped frequenting your store because of bad experiences and thought maybe things changed let’s see, but definitely not! You can’t compete with the service quality and amazing customer service as PetSmart. Extremely dissatisfied. The only reason I didn’t cancel my order was because I needed the items that day and couldn’t wait for it to arrive in a couple of days from Amazon nor pick up from PetSmart.
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January 2024 by Steph C.
For the most part I always seem to find what I need . They keep it stocked up. The organization and cleanliness of the store is good. Of course when they are restocking you will see carts in the aisles, but nothing unsafe. Whenever I check out, the cashier is always very nice. Or if I have a question it's not always hard to find an employee to help me. Reason for 4 stars is there's always room for improvement.
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December 2023 by Lauren Zieska
As always, the employees are friendly. I wish there were more of them because you can see how thin they are spread. I always make sure to never be in a hurry so I don't give them more stress. My only issue is that the item I got to replace one that was shipped to me broken, broke before I got home with it.
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December 2023 by Sara Adcock
KC HELPED ME. She was wonderful. She got my online order and helped me get a new pet and helped meFind supplies and troubleshoot. She was very sweet and kind, she deserves a promotion! Her customer service is something you don’t see anymore
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December 2023 by Markiss Stoner
Easy $$$!
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December 2023 by Sunflower Mermaid
Went to purchase cage for Matlipo and toothpaste. Very clean place
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December 2023 by Bombon Retano
Good service, good deals
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November 2023 by Vincent Amado
Great employees always helpful
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November 2023 by don hamm
Friendly staff/ cashier and found what I needed
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November 2023 by kimberly rossetti
Great place plenty of variety.
