Spectrum Store in Palmdale, CA offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can visit the store at 39450-B 10th St. W. to shop for new products, upgrade services, pick up or return equipment, and pay bills. The staff provide fast and courteous service, with customers often receiving help right away even if early for appointments. Many reviews highlight the helpfulness and patience of employees such as Susan, Jesus, and Janet, who assist with account setup, promotions, and resolving issues. Although some customers mention surprise bill increases and changes in perks, they generally appreciate the channel lineups and quality service. Overall, the store is known for its friendly staff, quick service, and support in setting up and managing Internet, mobile, and cable services, making it a recommended choice for residents nearby.
I came in to return my spectrum equipment (router and modem). Expecting a headache or a hassle, I was instead helped by Edgar who was knowledgeable and made the process easy. He was even able adjust my monthly bill!
December 2025
Poor communication between the 800 folks and the stores.
November 2025
Nice store, clean and neat. Some of the people working there are kind of rude.