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April 2023 by Doug Russell
Janet and the TEAM at Bumper Depot ARE THE BEST. Treat you like your family, produce Show Quality Work at reasonable prices and turnaround time that can't be beat.
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March 2023 by Joni Ristanovic
Cool person.
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February 2023 by Matthew Wertz
I sent front and rear bumpers, side marker bezels and taillight bezels here and they look amazing. The rear bumper had a lot of dings and dents and it looks show room quality. Very quick turnaround, it only took about a month with shipping time included. Janet and crew have been great to work with. I know where I’m sending my parts from now on
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July 2022 by Scott Beaulieu
I took them a bumper that had some rust they guaranteed me they guaranteed me they could fix it and cost me almost twice as much as one out of a book but I let him do it anyway they said the one in the book had cheap Chrome and thin metal and wasn't half as good as the work they do it looked good when I picked it up I went to assemble the bumper to the car I noticed that the Square chrome 7/16 bolt that goes through the bumper had cracked some Chrome they claim I over torqued it at 20 lb of torque they will not do anything help resolve the issue anyway they pretty much told me to go screw myself almost $700 to chroma bumper I'll never do it again and I'm going to tell everybody I can not to go to these people they do not guarantee their workmanship
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May 2022 by Daniel Cuda
Stay away. Far far away. Completely ruined emblems that can’t be replaced and won’t refund unless I surrender my own parts. Looks like small claims court ahead. Best part I had asked if the emblems could be done without ruining the paint. I’m sorry and no refund doesn’t cut it
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April 2022 by Justin Andreasen
Buyers Beware of sketchy deals.
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March 2022 by Victor M.
About six months ago I inherited my father's 1959 Ford Fairlane Custom 300. I came across a Bumper Depot advertisement on eBay, did a little research, and decided to have Bumper Depot do the chroming of my bumper. On or about August 30, 2021, I spoke to Janet, and mentioned that I also had a grill that needed chroming. She offered to exchange her metal chromed grill in exchange for my aluminum grill, so I agreed. On October 23, 2021, I traveled from Oceanside, California to Palmdale, California, because Janet assured me the grill would be metal and that Bumper Depot's triple plated chrome was second to none. When I arrived, I met with Janet's employee, Denice. When she brought out the bumpers, I asked that she unwrap the bumpers so that I could make sure the chroming did not have any blemishes. Immediately, I saw a blemish in one of the bumpers and pointed it out to Denice. When I mentioned it to Denice, she said she would speak to the owner and see if she could give me a discount because of the blemish. I quickly let her know, I would not be taking the bumper with the blemish. When Denice called Janet, she quickly came to the office and found another chromed bumper that did not have a blemish. When I brought my grill WITH brackets, into her shop, Janet brought out a grill WITHOUT brackets and I also realized the grill was not made of metal as Janet had agreed to provide me. I immediately I pointed out that I needed the brackets attached to the grill I brought in to exchange. She stated she couldn't remove the brackets since they were riveted into the grill. Having driven three hours to her shop, I told her I would attempt to remove the brackets on my father's Fairlane and would contact her in the next couple of days in the event I could not remove the brackets. On October 27, 2021, four days after purchasing the bumpers and grill from Bumper Depot, I called Janet and informed her that I had attempted to remove the brackets from my father's 1959 Fairlane Custom 300 and I was unable to salvage the brackets because they were breaking apart when I attempted to remove them. I told her that it was best if she just returned my grill With the attached brackets, because I didn't want her to remove the brackets since they were riveted into the grill, and in return I would return her chromed grill. In speaking to Janet, it was clear she did not want to return my grill and she repeatedly objected to my requests that she return my grill with the attached brackets. I said, look Janet, I don't want you to remove the brackets because they are riveted into the grill and I want to chrome the brackets with the grill. In the end Janet said, how about this, I will remove the brackets carefully and chrome them free of charge. Finally, I agreed and said fine, just send them to me and I will have the body shop carefully connect the brackets to my grill. On November 10, 2021, I received a call from Denice at Bumper Depot where she was attempting to charge me $405 for the chroming of the brackets. In a text to Janet on December 7, 2021, I again asked Janet that she just return my grill with its attached brackets, and I would return her chromed grill. Later that day, she responded by informing me that it was too late for a refund and goes on to inform me that she has it in text that I agreed to pay her $400 for her to chrome my brackets. I don't know if Janet lies or if she just forgets, because I NEVER agreed to pay her $400 for the chroming of the brackets. I have never written a yelp review, but feel this is necessary. If you decide to do business with Janet at Bumper Depot, be verrrryy careful in working with Janet and would even suggest that you record your agreement with Janet. I don't know if she intentionally defrauds or scams people, or if she simply forgets the terms of a verbal agreement, so be careful. Although I will be taking legal action to recover my brackets, because they are very hard to find, I just want to spare the next person a horrific experience like the one I had with Jane
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August 2021 by Vartolo Tunoro
Good parts. Great prices
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March 2021 by Javier Macias
Professional personal.Prices are on the high!
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July 2020 by Mike N.
The chrome work is very poor! Out of 16 pieces I had chromed one was decent. When I complained about it they said they would take care of it under warranty. There is no quality control and they just ship things out with out inspections. On top of that they did not properly insure a large shipment and when it was lost by they only covered the chroming costs and not full replacement costs. They also butchered up hubcaps by cutting them apart to take out dings. Never again! Stay away...
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September 2019 by Sue P.
***Updated review due to response from business.. apparently they were having vehicles in front of the van being reckless- so I'm giving them a second chance *** next time pull off the road and call 911 so more people will be safe and avoid that issue. We've encountered their van twice on the highway- reckless driving- not impressed! Can only imagine business
