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December 2023 by Memo Window tinting
To rent a machine you have to bring a cardYou can't cashThe machines are very good and work very well
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November 2023 by Etienne O.
I just wish I could shop here without having listen to the music screaming at me all the time. Good grief, guys!!! We don't need more noise!!!
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October 2023 by William L.
So I went to the home depot store on Ave. P this afternoon (arounf 5 pm). Here is my experience: 1). I need a 2x10x10 but no one was at the lumber yeard to help. I tried to load the lumber myself and resulted injuried my finger (bleeding). 2). No cart available nearby. I had to go all the way to parking lot to get one. 3). Finally, I was ready to checked out but was told the one at the lumber yard was closed. I had to carry my 2x10x10, along with other items I plan to buy to the self check out area. At this point, I decided this place is not worth my business. I left without buying anything. Maybe they don't even care of my business.On my way home, I stopped by the Lowe's on Ave P, found my items; multiple carts lineup along the lumber area; a young gentleman helped me load the lumber, checkout right at the lumber area. Costed me about 15 mins.You be the judge which store offers better service and I will go to in the future.
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June 2023 by Pete A.
Please be aware!!!Do not buy appliances here!The Home Depot policy for appliances sucks!!Recently we purchase close to 10k in appliances, aside for most of the items been in back order, their delivery service & installation crews are never in tune(Subcontractors)A few of the items went on sale soon after our purchaseKeep in mind that we didn't receive most of our items until recently But, according to this freaking place "our 30 day policy, started from the day of your purchase " I try to return the items as well , but I encountered the same response, no returns are valid for appliances As a consumer, is insulting that you don't have liberty of choice anymore Sad, that corporations like The Home Depot practice methods of extortion to do business I guess the customer is NOT always right.I used to feel bad to see videos of certain individuals stealing from the Home Depot, not anymore !I hope someone can get my $800 that the Home Depot stole from meCheers
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March 2023 by Diana T.
Got to love Home Depot for all renovating materials they have but I love this business because of the rental vehicles they have available! Unbeatable prices! I have walked into stores in SCV and the Antelope Valley during a hot summer and they sometimes have cold water bottles available for free! Very generous of them! Blessings to whoever came up wt that idea!
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January 2023 by Looo J.
I used home depot palmdale to replace my patio sliding doors in the kitchen and bedroom of my house . The total cost of the job was 7k which included the home inspection with the city of Palmdale. Since the installation the patio doors leak during the rain. I have contacted home depot and they have come out just to add more sealant and call me a liar because the installation was done right. The pre inspection would not take the correct mesaurement for the job. The home depot guy wrote down a half size smaller for the patio doors. I explained to the guy this is my home I know the size of the doors i want. The home depot guy was like most women typically make this mistake Well , the home depot staff members measurements were WRONG. The patio doors at my home never leaked before the installation. I am pissed at the dame to my home and possible mold. Due to the fact, I am an African American woman and home owner the service is HORRIBLE. I have received the run arounds . I had planned to use home depot to replace the cabinets at my home. Due to the horrible service on my patio doors leaks in my home due to shitty installation. I will have to use another company. If you are wise, you will not use any of the installers for home depot PALMDALE.
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January 2023 by Jerry W.
I bought an LG Kitchen package on a Black Friday Deal at Homedepot and was told that it wouldn't be delivered until the 11th of January. It was a shock when they told me but we dealt with it. Just got a text (1-6-23) stating that it will now be delivered on February 11 2023!!!, we had our old appliances removed and haven't been able to cook since 1-2-23 and now won't be able to cook for at least another 5 weeks!!! This is totally UNACCEPTABLE and when I contacted HOMEDEPOT they stated "We are sorry but there's nothing we can do for you" other words screw you. Never again will I do this and I hope you won't either.
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November 2022 by Brandon J.
Went into this location today looking for a particular Christmas tree. Roland ended up going above and beyond to help me! He literally searched the entire store and carried the gigantic box all the way to me. He has incredible customer service and will go far in life! Thank you for help making this Christmas extra special brother! Keep up the great work!!
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August 2022 by Ely V.
Now I understand why their is not a lot of people shopping here bad customer service especially Return Desk Not Friendly very Corse and not transparent will not return We are the customers we pay your check treat us right
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May 2022 by Kendra M.
Brittanie is a natural born leader. She is an amazing asset to the Palmdale location! Her salary should be tripled and she should be the manager of the Lancaster store!! (See my review of the west Lancaster store). Brittanie redeemed my perspective of this company. After explaining my ordeal with my online order fail at the Lancaster store, she took charge of the situation and personally made sure my experience at the Palmdale location was successful and the team exceeded my expectations! I apologize for not getting the names and photos of the guys she found to help me because they were awesome too!!! Because of Brittanie and the guys, I will continue to shop at the Palmdale location. I can't express enough my appreciation for Brittanie and her exemplary customer service!!!
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January 2022 by Isaac N.
Amazing service at the truck rental place. The guy was very helpful and helped me decide on what I needed. Highly recommend! Thank you for awesome experience.
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January 2022 by Elena D.
I drive to this Home Depot from California city. And it's worth it just because every time I've come by I have always had employees help me and actually know what they are talking about. Instead of getting a ahhh I'm not sure. Super friendly employees store is nicely organized and clean.
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August 2021 by Nancy C.
Our cashier Annalyn was amazing! She is just a sweetheart and her personality is outgoing, bubbly, and helpful! She even encouraged me to open up a HD credit card to save some money on our large purchase. It's funny because I've tried applying before, wasn't approved but since then I've worked on my credit and approved! Woo! My job requires me constantly to be at Home Depot so this will come in handy! Annalyn is is the type of employee any employer would be so honored and lucky to have! Our experience with ASM Rich was just as wonderful! Rich helped my parents with all they're questions! And if he didn't know an answer he would make sure to look it up and get us the right answer. He made sure he got the proper amount of people to load down our heavy item. This store is fast and efficient! He goes above and beyond for this store and it needs to be recognized! All of the associates at this store seem to love they're job and it really does show with how they treat the customers. They truly live by the orange values and cores! Annalyn needs to go into specialty, flooring, millworks, appliances! She would thrive in these positions! No matter how big or how small our question was at Palmdale Store #0638 all the associates were ready and happy to help! Great job store manger Dana for hiring great employees!
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August 2021 by Ashlie U.
I come to this location frequently, however today I had an exceptionally good experience. I came in yesterday to rent a trailer for the first time. After having not much luck elsewhere we were happy to find one at your tool rental area. I noticed right away when I got in that the gentleman behind the counter was very busy he was answering quotes on the phone, putting people on hold, all while being attentive to me and my mother. Even though Robert was very busy he took the time to show us for equipment needed and show us how to get the trailer on the car. Just a great employee all around, thank you Robert.
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August 2021 by A M.
Was at West Palmdale Home Depot l. Was in garden area. I asked the lady at register if I could get some help lifting some bags of soil. She was so kind and gave me a 2nd Cary and said go ahead and get it. Then I asked if it was possible to get assistance taking 2 full carts to the car. She again was so kind and said " take one at a time" I never had such poor customer service at this store. I am there weekly and this was very upsetting. Customer service has gone right out the window!