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September 2023 by Bobby Marin
Took a friend to return some things and the people were friendly and helpful.
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April 2023 by Lindsay M.
I was visiting my mom for the weekend so we stopped by Victoria's Secret to get some new undies. Originally was in line to buy 5 for $30 but there was a promotion if you spend $100 you get a VS tote bag. So, I said ill be back let me buy more... I added another buy 5 for $30 undies, my mom added 5 for $30 undies for herself and purchased the buy 2 get 1 free rollerball fragrances which all totaled $150+ There was a line to begin with, which I waited patiently as well, I come to pay (Jackie, I believe her name was) I asked her kindly to separate me and my moms purchases in a separate bag so we don't mix up our undies, she goes yeah ill just give you an extra bag on the side because there's a long line.....? I paused right there!!! I was like what? I almost canceled my purchases right there but since my mom also shopped I didn't...I also waited in line and purchased $$ to get that kind of customer service?! I commented, you DON'T HAVE TO BAG my mom's purchase separately then ill do it myself...she didn't say anything after! She then continued to ring me up and said since you spent over $100 you'll be getting a free tote bag...Never am I going to come shop in PALMDALE VS again because of her customer service! Im a manager at a retail store and never in my retail world have I comment a customer like that? I waited in line just like everyone else! The point was not to get our stuff mixed up....charge me extra for a bag or wrap up her undies in a tissue paper or something i don't care but she did not come up with a solution instead commenting that because there was a line? Like rushing me because of the line! So upsetting! I don't know if she was a sales associate or manager but please train your employees to give excellent customer service when it comes to customers who come to shop and spends money because I could of done it online or elsewhere....so disappointing this happened at my own hometown
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March 2023 by Jason Milligan
So I went into this place because my girlfriend wanted to do a little shopping let me tell you a little turns into a lot in the store But she loves all their products All they're clothing Me personally I feel like the store is very cluttered it was kind of hard moving around with the baby stroller maybe less is more
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March 2023 by Maria Marquez
Loved the fashion weeks and staff was courteous. Found my current size and a cute bra ?
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March 2023 by Ari C. Lexington
I had the most wonderful experience, and the staff was so helpful.
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February 2023 by Jay King
The workers are very helpful and patient with men who forget wife's size. A great shopping experience.
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January 2023 by Don
My girlfriend gets all her leggings and sweat pants here. Everyone is very nice.
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January 2023 by Lala MDeppegg
I like the place. I always buy my panties there. 5 for $30 . Nice deal.
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January 2023 by PJ BOWEN
They had lots of variety for this time of year
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December 2022 by Gianina castro
I usually don’t leave reviews but today I had this lovely lady her name was Tati help me and she was literally the best , sweet funny and very helpful <3
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November 2022 by Myeshia G.D.M
They have so many deals. Enjoyed my mini shopping spree. What they didn't have in storw they ordered online for me!!
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October 2022 by Lizzie M.
Girls working were so worried about who was calling in sick and why they were calling in sick on 10/15/2022 that they ordered the wrong bra that was just delivered to my house yesterday. I handed them the bra my daughter was purchasing and asked them to please order the same size in white as the store did not have it in stock. The cashier couldn't figure it out so Julie came over to help her. Between two employees, they couldn't get the right bra ordered. I don't understand why people get so involved in business that isn't even their business. It causes mistakes. Very unprofessional to say the least. This group of girls lacks common sense and BASIC customer service skills. Upper leadership should be embarrassed to have the crew they had on 10/15/2022 working in their store.
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September 2022 by Kimberly R.
Beth was extremely helpful! She made our shopping experience easy and exceptionally pleasant. She asked questions about what we were looking for and seemed to have all the right answers! She was able to multitask and help other customers while still keeping track of me & my mom and whatever we needed. It's rare to meet people with such amazing customer service skills - Beth definitely exceeded all expectations!
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August 2022 by Rose Marie Pliego
They were all very nice and helpful
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August 2022 by Yoselyn
What I like is that they order things for you that may not be in store and it's free shipping. They also measure you so you can find your most comfortable size.