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March 2024 by Kuan M.
Absolute worst Walmart. Most of the registers don't work, including self check and departments, cheap items locked up, not enough cashiers.
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March 2024 by Denise F.
Have shopped here for years but no longer will! First off they have to lock everything up due to theft which is Walmarts fault for making almost every check out here self serve a few years ago. They seem have to changed that now and added in check stands with actual cashiers. If you have an extra hour to wait for people to come get all your items from laundry detergent to toys and legos then come here. To top it off only one person in photo/ electronics and he's rude at that. DONT COME TO THIS WALMART!
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March 2024 by Ane V.
I have been here twice. And I can tell this is way bigger than the one in Lancaster. Aisles are wide, spacious, clutter free and like 3 carts can pass at the same time. Shelves are stocked and organized as well. Employees are around, ready to help out when you need something from the locked products. If you need an oil change and the like, this location has car service too. *Eye care inside, hair salon, tax preparer and fast food place
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February 2024 by Todd P.
Ridiculously almost everytihing is locked up behind glass cabinets. I can understand if they are high price items, but a $5 shampoo bottle?
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February 2024 by Ruben Cabrera
EVERYTHING is locked up now! Expect to wait a while for assistance
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February 2024 by Rina
Need more workers ! Myself And other ppl was waiting for more then 10 min just for someone to come and help us get our products. Everything is locked up now . I don't understand why only one person has a key to open it! ? u guys need to come with a better solution because this is crazy to wait that long to get something. I understand why because ppl steal but come on now walmart u guys going to lose alot of customer if this continues.
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February 2024 by James Israel
This lady at register did everything she could have been having conversations with everybody but the people she was helping walked off the line talking to other co-workers ignoring the people in line when the line got very backed up we waited 20 minutes in line at next customers waiting to be to be ran out at the I was totally ignored felt very disrespected
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February 2024 by Milo & Miles Hayden
I forgot to give us the keys to the car didn't put air in the tires like they said 3-hour wait
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February 2024 by Josh D.
Honestly didn't want to leave a review not the type to say this but this Walmart is not on point with neither service or efficiency it's crzy dnw to the locked up shelves & the thefts they need more than just regular security guards also this is bad but it took me 30mins for one single item from a shelf
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February 2024 by Jeff Hider
They lock up pretty much everything. It's not convenient to shop in the store if you have to ask someone to unlock a case to get what used to be out in the open..with all the security cameras and the security at the doors in WM this seems unnecessary. Does anyone even watch the security cameras?
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February 2024 by Jacob Zagha
The food is cheap, The lines are long,
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February 2024 by S Sage (Cowgirl)
Unfortunately I am disabled and the lady who charged me for my groceries only put half of my bags in the cart. This caused me a lot of distress and suffering because I live 20 minutes away and can barely lift my groceries on my own due to disability. The Walmart worker who failed to put my bags in the cart caused me to have to pay someone to drive back to the store to hopefully get the items back or be reimbursed. I am mobility challenged, so this was very detrimental to my emotional and financial well being. Also Walmart employees hate their jobs because as a corporation they decided to lock up half of the items in the store and force their employees to run around like chickens with their heads cut off causing huge wait times to get simple items such as shampoo. Extremely frustrating and stressful, not to mention they could have refunded my credit card for the missing items over the phone- without causing a disabled person extra distress by forcing me to have to find someone to return to the store for me.
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February 2024 by Lupe R.
More than a quarter of the stores merchandise is locked behide glass doors! Trying to get someone to answer the call button is ridiculous! Either the call button is on an automatic shut off or like other stores, they have the ability to turn it off. I don't care, I'll keep pushing it every two to three minutes. The longest we had to wait for someone to open the case for Melatonin was 24 minutes! We had to wait another 10 minutes in the make up beauty area for razors, even though there were two associates stocking and another at the register and none of them had a key?! Why is there not a key in the register, not every associates needs a key, but one should definitely be kept at the mini registers in the various departments. So you don't trust your customers and you don't even trust your employees! Self checkout sucks! All that money you spent on converting the regular registers into self checkout zones, we don't like them! They should only be for 15 items or less, no alcohol, no items in the plastic security boxes or large items that need to be scanned with the gun. The weight scales on them are a pain in the ass, constantly going off asking you to please put the item on the scale. I already did and picked it up and put it down again! Not enough cashiers manning the self checkout area. My experience as a former Home Depot head cashier is that you should have one cashier for every 2 to 3 registers. The saving grace for this trip was the sweet, extremely courteous cashier at a regular register that pulled us over to check us out. She was funny and friendly, she bagged our items correctly. As in...cold items in our thermal bag and everything else in regular plastic bags. Now about the order pullers and the stock associates...they are rude! They act entitled to the right of way in the aisles. They do not move over or out of the way! I enjoy playing a good round of chicken with them! I always win! The last time I moved over out of the way for one of the order pullers, he didn't even say thank you or even give a head nod of thanks. So I said, "YOU'RE WELCOME!" and I will no longer move out of their way, they can go around me! I understand they are pulling orders for online customers, but I'm a customer right here, right now in your store! Have more respect! They all need to be retrained or supervised a little more closely. God forbid you need help on an aisle they are on, cause they won't help at all. I trained my cashiers and back up cashiers from the departments that if a customer ask you for help and it is not your assigned dept, you make an effort to help, ask what it is they need and if you are unable to answer or lack the expertise, you call for an associate from that dept to help or last resort a manager. You do not ever say you can't or won't help or that it is not your dept! I'll wait for my bimonthly trip to Santa Fe Springs, visiting my grandkids, and I'll hit that Walmart on the way home. They still have the rude order pullers, but the whole store is not on lockdown either! When the revamping of the registers/self check out was happening, I talked to a manager and told them too many self checkouts were a bad idea. I said their theft and loss was going to go way up! There are so many ways I caught people at HDs self checkout stealing, from tag switching, printing fake tags, fraudulent cards and just not scanning everything. Your profit loss increase is from self checkout, not in the aisles or by your employees! Plus we love the one on one interaction with a friendly, courteous and experienced cashier who knows how to put customers 1st!
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February 2024 by Bonnie Thompson
Went in for 1 thing came out with more.
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February 2024 by Luz Cardenas
Very good