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January 2024 by Sun Shallo
Today the most arrogant cashier from India worked at the cashier. I asked him for only 2 lottery tickets to give out 1 mega million and a Power ball. Instead of giving change for 1 $, I gave away 1 more ticket for 1 $ ???I didn’t say anything, I left. I won't become poor, I've never met such an arrogant cashier. The face does not look very happy and the cashier is impolite, which means life is not very good. Why do you hire someone who hates his job? Don't set foot there anymore???
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December 2023 by SFV FV
Not a friendly person to interact with
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November 2023 by doug u
Bought a sports drink and when I opened it, I noticed it was previously opened and had dirty residue inside floating. I tried to return and it and the staff refused and said it’s my job to check their product before buying. This 7-11 will sell dirty and defective products and won’t take responsibility. Very dangerous staff who won’t check product quality.
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September 2023 by David King
The night cashier ... Who I now know is named "Resham" is always subtly disrespectful. .. But its a 7/11 ... so who cares ... This evening things just reached another pinnacle when it seemed as though his goal was to see how far he could push subtle disrespect and racism - the lowest point in Palo Alto .... avoid this store And you will enjoy the area . Cheap but not worth it .
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September 2023 by Chootajunky Moveon
The night shift worker is very unpleasant. He's actually kinda conniving, creepy and doesn't understand personal space
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March 2023 by Randall R.
More like inconvenient store . Homies cant even communicate with you because they on the phone or trying to have conversation with another worker. Take sweet time to get from stock to the register after 12am. Always gotta have people bothering before you go in too. Person that was working didn't even have uniform or name tag.
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March 2023 by Jessica Fittoria
No complaints for daytime staff, nice and helpful. I literally live across the street but at night will drive the extra two miles to hit up a different 7eleven because the night time cashier is beyond rude and unpleasant. Not worth the convenience.
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March 2023 by Jose Aguirre
Some of the times, the cashier's won't be able to heat up a pizza if you ask.
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November 2022 by baterdene liidaa
I want to tell this Deepa has really bad attitude always give hard time to dashers treat us really bad
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August 2022 by flixl23
Not open 24/7 door was locked at 1 am, waited for someone to end their break or lunch, he said it was closed for cleaning, come back in the morning, please post hours if you will be closed at a certain point
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August 2022 by Ruben vargas
Normally decent service but tonightI thought it was open 24 hours while employee was drinking and laughing with friends outside no sign saying it was closed for any reason they saw as we walked to the door and started laughing and speaking in a different language so I didn’t understand what was said but they were cackling when we realized there was a bike lock on the door we just turned and leftnormally I would not be making a fuss but that really disturbed me I went looking for medicine for my kids and I felt like they just wanted to embarrass customers for their own amusement
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August 2022 by Antonio Calderon
Not open 24 hrs. Walked up at 12:20ish. Locks on the door.
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June 2022 by Yelper H.
Rude male cashier June 22 evening. He tried to hit on a woman customer. She clearly wasn't interested yet he kept trying. Then he ignored the next customer and was completely off putting. The male cashier does not understand what good customer service is. Never giving them money again.
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June 2022 by Cooper Terry
I come once a week San Francisco to help out friend around corner from this place. Very time I come in been also friendly good attitude. So I can say they do work hard for there money. So if you live around here you all know. So thanks 7/11 employee's.
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June 2022 by Laura Edwards
may 21 - staff Sat evening unbelievably rude. I came in to buy a candy bar - and saw a series of signs in the candy aisle saying "by 2 in standard size candy or chocolates, 3rd free" - but the staff refused to honor it say " we can only do what the scans show".... I was furious and came back about 8 mins later with a phone/camera but they had removed all the signs. FURIOUS
