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March 2024 by Div V.
I walked into Gleim the Jeweler with a bit of an urgent jewelry situation. I had permanent bracelets on, and needed to get a stat MRI (where I couldn't wear any jewelry). Hank J.S. helped me right away, with expertise and kindness in what was a stressful moment for me. I was so pleasantly surprised about their customer service, and Hank gave me the impression that care is very important to their shop. Thank you so much Hank!
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October 2023 by Anne Arjani
Personalized service, deep understanding of gems, jewels and estate pieces, impressive number of superb contemporary artists lines represented, price points that are very reasonable to exquisite.... For exquisite pieces! Highly recommended. Ask for Hank.
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August 2023 by Karoline O.
I love this store and wish i could give it a million stars! Originally I started to come in because my parents/grandparents have shopped here for years for loved ones, but once I got some nicer pieces I knew i had to come here and try it myself. I received a piece from family that needed cleaning and they took the time to also make sure no stones were loose. Then I started researching engagement rings and had no idea what i wanted. Nicole B. helped me for 2 hours, pulling different looks and educating me on the styles and diamonds. Gave no fuss and has continued to help me find my dream ring. I have yet to meet one rude person and I can't wait to finally decide on a style of ring with Nicole helping along the way. Love this place and the employees are all 5 star!
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August 2023 by Madeline W.
Brenda and the rest of the team at Gleim have done a wonderful job with multiple pieces I have brought to them. First, I brought my grandmother's engagement ring to them to have turned into a pendant. Brenda helped me decide exactly how I wanted it to look and wear. I am incredibly happy with it and wear it daily. For my second job I brought both a family wedding band and engagement ring from my fiancés family to have re-sized and updated. Once again Brenda and everyone at Gleim did a fantastic and fast job. It's nice to have a local jeweler that is trustworthy with family pieces. The service was efficient and very reasonably priced. Looking forward to my next trip to Gleim! They also let me bring in our dog to each appointment which was convenient and greatly appreciated.
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June 2023 by Liam Rose
I took a friend’s ring here to be resized. I think they did a good job on that, and it fit my friend’s hand quite well. But after I paid, out of curiosity I asked if they could check for my ring size. They refused and told me to come back when I’m ready to buy. Obviously I did not go back.
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June 2023 by Miriam S.
I went to Gleim for an estate appraisal of some family jewelry. Brenda spent over an hour with me, helping me to decide which pieces were worth appraising and explaining some of the arcana of selling gold. She even cleaned several pieces and identified some stones. She couldn't have been kinder or more helpful.
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April 2023 by Sal Giovannotto
Hank and Bhuvan are super helpful and I highly recommend them both. I’ve brought watches in for repairs and am very satisfied with their level of professionalism. Will continue visiting them with additional pieces and friendly conversation when I am in the area.
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April 2023 by Lizy M
They do excellent work in a very timely manner. Professional and friendly staff. Very trustworthy! Thank you, Hank!
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November 2022 by Alexis P.
James and Gleim helped me create a unique pendant in gold. They went above and beyond, iterated to perfection, I couldn't be happier. Highly recommend.
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October 2022 by Thomas Dornik
TLDR: If you are looking to buy an Oris go to a different AD because the Jewler probably won’t sh-! on your watch. Don’t give them the commission wage.I’ve been in 4 times browsing watches and has been helped by the same woman each time but one. I’ve never bought a watch there because I can go across the mall at CH Premier and get treated like I matter. Today I went in and the lady basically scoffed at my Longines Spirit and started touting the obvious sales pitch, Oris is Swiss made and has been around longer. Like they are not on the same level. Longines was founded 1832, Oris was founded 1904 btw. Both outsource most* of their movements to ETA or Selita and modify them to say it’s their caliber. She also pushes the limited edition pieces which I show no interest in. The first time I came in she told me that I should get rid of my mid range Seiko and get an Oris because it’s so much nicer. I worked hard for that watch $1300 is a lot of money. Literally I will drive to SF or SJ so that this woman doesn’t get the commission when I buy my Diver 65.
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September 2022 by Alexandra C.
I took my ring in to be cleaned a few days before I was scheduled to travel for my wedding, expecting the process to be a pretty quick in and out... only to discover that several of the diamonds on my engagement band were loose! Without Gleim's thorough inspection, I would have had no idea. Needless to say, this was a distressing discovery for a soon-to-be bride, but Brenda was so professional and kind throughout the entire process. The team at Gleim expedited my ring repair in order to meet my tight travel timeline, even delivering a couple days earlier than they'd estimated. Would happily recommend their fast, professional services.
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September 2022 by Marissa A.
I picked out an Oris watch as a sunrise for my fiancé. James helped me through this process and was excellent help. They didn't have the exact band for the watch I wanted so he ordered it in a timely fashion and in time for my fiancés birthday. He also changed the band and set it up so it was very easy for me to come pick up. He also kept me updated on the status of the watch delivery which I greatly appreciated. James and his colleague Bhuvan were very kind, welcoming, informative and were not pressuring. I'm sure we will return for future purchases!
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September 2022 by Marie Hamilton
I had THE Best experience at Gleim working with Nicole and Vittoria. Both made me feel so welcome and helped my fiancé and I design the ring of my dreams. Vittoria was able to capture the design and vintage essence of my grandmother's ring while also incorporating a gorgeous center stone Nicole found for us. Both were accessible every step of the process and made the experience a dream. My fiancé and I are so grateful for their help and expertise during this exciting chapter in our lives.
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September 2022 by Richard Albert (Richard Albert)
We went in to have some rings re-sized prior to a trip. We were very well treated, they did the work in plenty of time, actually beating their promise date by a couple of days, and the craftsmanship was absolutely top notch.
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September 2022 by Zach Meyers
Bhuvan and Cynthia provided wonderful service to my disgusting necklace at absolutely no cost. Incredible service, will return soon!