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September 2023 by Evelyn k.
Bought new shoes the casual sneaker heel so comfy it gives me extra height . Lots of other shoes t o try
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June 2023 by Saphira
I loved working here the short time I was there. Everyone was amazing and made me feel like part of the family I miss them dearly-saph
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October 2022 by Gao Chi Roger
A must stop store for me. Not always lucky, but usually do.
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July 2022 by Kamal Boparai
This location is permanently closed
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May 2022 by Luca Jelmini
Shopped her for with my girlfriend and had a great time! At first the greetings were a little awkward but then we met with Brie and she was awesome. Listened to what my girl was looking for and guided us through different options that we were lookin at. We ended up buying both a purse and a wallet that were exactly what she was looking for. Definitely recommend. Thanks Brie!
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May 2022 by Niloofar Alavi
Great customer service. Beautiful store.
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March 2022 by Raj Kumar
They may be closed at random times even if the maps say they are open.
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November 2021 by Weka M.
One of the best customer service experiences I've ever had was with the staff of this Kate Spade store. I'd bought a pair of earrings that were faulty months back and went to their shop to see if I could exchange them for a new pair. Every possible thing went wrong to process the order for a replacement, yet the staff were so patient, helpful and understanding.
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November 2021 by Maryam R.
One of the best customer service experiences I've ever had was with the staff of this Kate Spade store. I'd bought a pair of earrings that were faulty months back and went to their shop to see if I could exchange them for a new pair. Every possible thing went wrong to process the order for a replacement, yet the staff were so patient, helpful and understanding.
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September 2021 by Anne C (AC)
The worker closed the shop at 3:56pm when they stated the store hour is until 4pm. The worst thing is after she said not anyone in, there was another person went inside. I don’t know if it is discrimination. I don’t have good feeling for the store and the brand now.
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July 2021 by Chian Chai
The worker closed the shop at 3:56pm when they stated the store hour is until 4pm. The worst thing is after she said not anyone in, there was another person went inside. I don’t know if it is discrimination. I don’t have good feeling for the store and the brand now.
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November 2019 by Jiayi Zhang
Worst attitude
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June 2019 by Arlene V.
I was purchasing something in the store and when I'm about to pay for it, the cashier that was checking me out has a big attitude. Her name is GRACE she was very rude and acting like she doesn't want to help me. She's not looking at me and doing something else while I'm paying, and she got irritated when I changed the way I pay. Guess what??? She's a manager, if you're a manager then you have to act like one. This is the very first time I encountered someone like her and the worst part is she's a manager. Worst experienced ever, I don't recommend to shop in this store.
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March 2019 by Juan Bardina
Best quality
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December 2018 by Carmen V.
Great store. I would buy everything if I could afford. Sometimes I am just happy browsing and then go shop for real at some outlet like in Gilroy. But about the store itself, very friendly girls there. Maybe because of the Christmas season, cookies and soft drinks were floating and graciously offered. My friend and I touched, tried, smelled and photographed everything we liked and no questions asked. Definitively getting some small items on sale because everything there is too cute to pass.
