-
April 2024 by G B
Always a great selection. Kind and informed people working there.
-
March 2024 by Patrick Sullivan
Good variety of pet foods, treats and supplies. They also have a pet bathing area where you can bathe your dog (complete with shampoo and blow dryer), although it's a little pricey (~$18, although buy 3 & get one free).
-
January 2024 by Carlos Guimaraes
Best pet friendly and people friendly experience! Treats for everyone!
-
October 2023 by Wang I.
Clean and pleasant looking store. It's small, sadly none to very little options for kitten for food. Went to get specific brand kitten food but don't have any. I did get some freeze dried chicken that's okay with kitten, just it's not specialized kitten food. I looked through meal, treats, canned food, 99.9% don't explicitly mention it's for kitten, and I don't have time to read through the fine prints. Staff are nice pointed out freeze dried food that's okay for kitten for me. He's 3 months old now, I will go back to get adult cat food once it's time, I like the adult cat food options there. otherwise, convenient location for other random things for the kitten for now.
-
September 2023 by David Presotto
Good selection of cat foods.
-
September 2023 by Victoria Hurd
Helpful staff, great selection
-
August 2023 by Lovelle Seo
Got my rescue dog vaccinated here and staffs were so helpful and caring.I recently rescued a 60lbs dog who is reactive so I had difficulty bring him to the vet. I talked to the staff before signing up for vaccination service with some doubts but they were able to give him all the care that he needed. I was so touched by how caring and understanding they were towards my dog. Thank you so much!
-
July 2023 by Ramsey Allington
Amazing staff. So helpful and friendly
-
June 2023 by Richard Albert (Richard Albert)
A generally comprehensive inventory and the staff are very helpful and positive. Several times they have opened boxes or removed tags to fit collars, harnesses, or recovery suits. Competitive prices. Unfortunately they don't offer the particular pet food formulations we require.
-
June 2023 by Ote Copeland
We used the pet washing station today. Best $18 I’ve ever spent!
-
June 2023 by Patricia AuBuchon
Every time i come in no one will even help me theyre usually talking to each other and are annoyed i ask things. They dont have dog stairs, citronella training collars, or several other kind of common things there.
-
June 2023 by Mother.Nature
Love that VIP Pet Clinic makes weekly visits there. Staff ate professional and courteous.
-
May 2023 by Kate C.
A big shout out to Maddie who helped save the day. My doggo had severe diarrhea and ended up covered in it. I've always used Pet Food Express's washing facilities in SF then the East Bay when I lived in each. I had just moved to Silicon Valley when my pupper got sick. Thanks to driving first to the wrong location, the only location without washing facilities, when I arrived at the right location there were only 25 minutes to closing but Maddie saved the day and let me quickly hose my large smelly GSD down. Pet Food Express is the best pet store anywhere... SF, East Bay and now clearly Palo Alto!
-
May 2023 by Ankita A.
Amazing employees and customer service. I came in looking for a cat crate/cat nip for my missing cat and Bree gave me the best advice and even said I could put posters of my missing cat in the store. Luckily, my kitty came a few days later but couldn't have done it without the help of Bree from Pet Food Express. I came back to get a cat tree/treats for my cat later and all the employees are wonderful!!Thank you!
-
March 2023 by Andreas Ramos
Very happy staff. They're having a great time there. Which means they'll take care of you, help you find what you need, and so on. Everything for your pets.