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April 2024 by Kathryn Kinser
Working with PIP has always been a very easy and efficient process. They are responsive with communication, and deliver high-quality products.
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March 2024 by Craig McCreight
PIP Palo Alto has done a truly excellent job for our choir, over the 12+ years I've been in charge of placing orders for our scores. They've delivered promptly, have easily accommodated changes or updates, and been good at communication.On our most recent order, I found a few small page-layout mistakes in their printing - a first for us. They apologized for the mistakes, and responded quickly to produce corrected versions the next day. They did this at no cost, and it greatly helped us, in time for our upcoming initial rehearsal. I share this as a positive example of their excellent customer responsiveness, and dedication to the high standards.
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March 2024 by Jonathan Arban
Customer service by Carmen was awesome! She was patient with all my questions, gave me useful suggestions and very accommodating.
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March 2024 by Barry Tao
Our neighborhood organization publishes a monthly newsletter using PIP to handle the hardcopy print order. It's a black and white newsletter, around 12-16 pages, double spaced, stapled and sorted and delivered by quantity/neighborhood zone. The ease of printing/communication with the production team is why we've relied on PIP for over 10 years. Delivery turnarounds are noted upon our job submittal (emailed high res pdf).
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March 2024 by Lexi Bradley
We have used PIP for many printing and mailing projects and they produce high quality work and are excellent communicators. Highly recommend!
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March 2024 by Yvette Dunmore
PIP exceeded my expectation. I had a title that was extremely long and it wouldn't fit. PIP made it all work after all! I was really appreciative of the effort.
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March 2024 by Lara Ekwall
We have used this PIP location for so many years (for personal and professional needs). We love that it is locally owned. They are a pleasure to deal with... Their entire crew are all so consistently professional. They offer so many services beyond just printing. A quality operation... We highly recommend!
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March 2024 by Terrance Turner
Responsive and quick turnaround.
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March 2024 by Marlene Dunwoodie
PIP has been printing our 16-page senior resident newsletter for several years with zero complaints. They do a beautiful job for us each time. Colors and photos could not be better. Thank you, PIP.
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December 2023 by Rachel Stokes
I work in communications for a nonprofit, and we often get projects printed by PIP. They do an absolutely phenomenal job, going above and beyond to make sure we're happy with the result (including pointing out issues with our files that might affect printing and suggesting solutions). I've never gotten that type of service with a larger printing company -- it's a major advantage of working with a small business. They're really efficient, too. I can't recommend them highly enough!
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December 2023 by Andrea Xu
Jennifer runs the show and provides amazing customer service. PIP is prompt, detail oriented, speedy in response and in their printing, and even their delivery if needed. I have worked with them for 8+ months now, and I don't have one complaint :)
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December 2023 by Margaret McAuliffe
PIP Printing has been our to-go printer. for our non-profit from our beginning. Their service has always been prompt, helpful, friendly. and beautifully done. They have bent over backwards to product a product we were proud to send out. I am personally very grateful to Jennifer, Mike and all the PIP staff.
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November 2023 by Rita Wachhorst
Jennifer, PIP owner in Palo Alto received my 325 cards and envelopes about noontime the Monday before The Big Game, listened to my two photos imprint request, received my emailed photos, suggested I do a personal signature rather than try to match the existing print or find a contrasting font, discussed the best color for ink, sent me two proofs within 24 hours, and completed my printing job perfectly as hoped, for pickup at noon that Thursday. This was a great experience! I highly recommend PIP in Palo Alto for quality and satisfaction.
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November 2023 by Elisabeth Yan
So grateful for PIP and their absolute professionalism, efficiency, attention to detail, and excellent communication. I reached out to Carmen and the team at PIP for my wedding signage and stationary (large seating chart, programs, menus, and other miscellaneous paper products). Their quotes were by far the most competitive of the 20+ print shops I contacted, they walked me through the process, and were so patient and accommodating. All the products were beautiful and high-quality. We couldn't have been happier!
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November 2023 by Catherine Faber
PIP always goes above and beyond! They are not a vendor--they are a trusted and expert part of our Hotel Team. Thank you for being unfailingly professional, prompt and excellent in all capacities. We count on PIP more than you will know!
