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December 2023 by Sharon S.
Sprout is a cute little baby store with a good selection of clothes, toys and other baby stuff. I came in here in search of a baby gift and saw so many adorable items I wanted to buy. Sadly the prices for pretty much everything in the store were high. A little stuffed animal will set one back $30, a onesie was $25. The person working that particular day wasn't too friendly either. Charging these high prices, I expected better service, at least someone asking me if they could help me find something. Sprout is a nice shop for window shopping or if you need to grab a last minute gift and don't have a lot of options nearby.
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September 2023 by Sadaf S.
Horrible customer service. I came in today with my family to do shopping and the person working didn't even look at us or acknowledge us. We felt unwelcome and uncomfortable and left.
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September 2022 by Valery G.
I love everything about this place. Non-toxic and organic everything! I know I can always find something for my daughter. They have clothes, books, toys, and furniture. Just a heads up, it is $$$$ (and yes, four dollar signs); it is easy to spend $$$$ on a few things. Whenever Christmas or my daughter's birthday comes up, I know where to go. The reason for two stars? Limited on what they offer and parking. Definitely take a visit if you have a upcoming baby shower or a birthday party for kids!
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September 2021 by Bronte Kennedy
This is such a beautiful little store! They have a wonderful selection of organic, natural, and non-toxic baby supplies of all sorts. I highly recommend a visit!
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August 2021 by Markaley S.
I would highly recommend shopping at this small boutique in Palo Alto! We ordered all of our nursery furniture through Sprout (bookshelf, crib, and dresser from Oeuf). Stephanie was able to answer all of our questions about the brand as well as their order timeline/ stock availability. There were a few delays because of Oeuf's lack of availability and changing lead times for furniture items. We ended up being extremely disappointed with Oeuf's customer service and communication. Despite this, Stephanie was very helpful in dealing with Oeuf, and she was transparent and honest about her interactions with them. She worked to resolve the delays, and we were very happy with how she handled the situation. This shop also carries a variety of knickknacks, toys, and children's clothes that have a beautiful aesthetic! It's fun to just browse and see what they have to offer :) In summary, I'd highly recommend working with Stephanie and Sprout SF for all your nursery needs, but I would avoid purchasing anything from them by the manufacturer, Oeuf!
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April 2021 by Marsali Hancock
Five stars for service and five stars for selection of healthy, responsibly made, and very beautiful children’s clothing and toys
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December 2020 by Cristina Mcdonald
Simply the best place on the east side to grab a though admittedly a Sprout San Francisco do work. I've tried other spots in the area but has become my go-to. Copious quiet and cozy outdoor seating with outlets for your various electronic device needs.
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November 2020 by Bronte Clark
This is such a beautiful little store! They have a wonderful selection of organic, natural, and non-toxic baby supplies of all sorts. I highly recommend a visit!
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September 2020 by Aurora C.
We came in for a portable fan and a hat for our newborn. The gal behind the registered readiness immediately and let us know that she didn't have a fan, but did redirect us somewhere where you could find one. And she pulled out three different hats for us immediately. And then when the baby started fussing she offered to let us sit in a comfortable chair and breastfeed. now this is during covid so there are restrictions on how many customers can be in the store, and she actually turned away business in order to let me breastfeed. I will come back to the store for every baby thing I possibly need ever. Best customer service ever!
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May 2019 by Mackenzie K.
I purchased a product at Sprout which later started to fall apart. I contacted the manufacturer who needed proof of purchase, nine months later i didn't have it anymore. Sprout was able to locate and email me a copy of my original receipt for both purchases within hours of me emailing them.
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April 2018 by Marco M.
I've heard of this store before but never had a reason to go until now that we are expecting. From the moment I walked in the door the staff was super friendly and helpful. We had so many questions and were able to get all of them answered. We started with strollers and car seats which they showed us all of the benefits of all of the different ones. They were even able to answer questions we had about strollers they don't even carry which was great! Very knowledgeable! We then moved to furniture, which I have to say, they have the most comfortable glider on their floor that I have ever sat in! I was able to get so much information on materials used, color fabric samples, etc. They made it very easy for me to make my decision on what I thought would be best for our nursery. I will finish with this, knowledge is one thing, but they really seem to care about their customers here. They asked my wife many questions that had nothing to do with selling products which made her feel very welcome. I highly recommend this store and we will definitely be going back for all of our baby needs!
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February 2018 by La Loun
Very quaint store! I love the ambiance and especially the service. Stephanie is just very pleasant and sweet. I was able to buy gifts for my goddaughter and they are just beautiful!
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November 2017 by Stef D.
Wow, there are some really harsh reviews on this place. We came in to check out the Bumbleride Speed and Indie. They didn't have the Indie in stock because they are a small location, and had a Speed, but it was still in the box. The salesperson offered to build the stroller for us if we will willing to wait to try it out. I am SO glad she did this, because it turns out that the Speed is probably not as much my speed as the Indie is. She looked up where the Indie was available locally for us to try out even though it was with the competition. I personally felt that we received excellent service. The shop is small, but has many great items. It is a boutique baby store, so pricing matches that status. We left with a Pura stainless steel bottle/sippy cup and some SiliKids sippy cup toppers. If we do decide to buy the Indie, I will order through Sprout because of the excellent help that we received here! Parking is hard to find on the weekends here, so give yourself time.
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October 2017 by Michelle W.
I'm pregnant with my first child and was looking for organic clothing. I happened to be by the store so after lunch I went by. There was a signed be back. When I got there the person was unlocking the door when I asked about coming in she said no I'm not open I'm eating my lunch. What store does that? Very unhappy and they just lost me as a customer. Beyond ridiculous!
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January 2017 by Danit Bismanovsky
LOVE this wonderful boutique! There are loads of treasures for your baby and wonderful gifts too! I love knowing that I don't have to worry about anything being toxic or harmful. All items in the store are carefully vetted by Sprout to ensure we consumers only get the best!
