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June 2021 by John M.
Angela helped greatly with closing all of our home loans. She guided us swiftly and precisely through the process. Thank you!
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January 2021 by Siya G.
Angela helped me with home loan for primary purchase this year. I have to admit that Angela is the best loan agent I ever met - she is a very professional, knowledgeable, resourceful and highly responsive agent. Her team worked quite efficiently and helped me close the loan within 15 days - this is very impressive, especially during the COVID period when a lot of things such as appraisal take much longer time than before. Additionally, she helped me get the lowest rate in the market(0.25-0.5 point lower than other lenders like BOA, Chase, Citi etc.） I always feel lucky and grateful that I have Angela as my agent and I would highly recommend Angela and her team to any friend of mine for their mortgage needs
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July 2020 by Tommy S.
Angela's swift response and great service was a huge help to close a jumbo loan deal in 18 days and meanwhile secure a low interest rate.
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January 2020 by Baha
Thisnis not a branch. Helpfully doorman
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December 2019 by Sean H.
We purchased our first house through Angela. She and her team worked really hard and very efficient. My loan was relatively small amount compared with big closing number in bay area. I started talking to Angela to evaluate my loan capability a few weeks before house searching on the market. This really helped me narrow down my price range. During the loan process, Angela provided very clear list of application docs to prepare, and I have never been asked for things by underwritter other than what Angela prepared. She was also very responsive to all my questions throughout the application. Our loan got approval much quicker than 30 days. We really thanked Angela and her team for all help efforts!
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December 2019 by Jing L.
Angela helped us with our home loan about 9 years ago. She was nothing less than thoroughly professional, for lack of better descriptions. We have referred her to our friends and the feedback have been overwhelmingly positive. We used her service again this year for the purchase of our house. Undoubtedly, her team eased us through the loan process smoothly and perfectly! I would highly recommend Angela and her team for your mortgage needs.
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August 2018 by Jiajie Z.
Angela worked hard and helped us close on the loan really fast. We got connected with Angela the night before we are about to submit an offer and she quickly get us preapproval the second day morning. Also after our offer being accepted, she quickly handled our case and iterate based on our request. And the rate she provided us is pretty good. We are satisfied with working with Angela.
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July 2018 by Jeanette S.
Jerome and Frank did an excellent job helping us close on the home of our dreams. They communicated often throughout the whole process and were great about answering my many questions. They even made themselves available after hours! We closed before schedule (21 days) which no other lender we talked to could do. Most could guarantee 30-45days. And, we received a very competitive rate. If you're buying in the Bay Area, look no further!
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July 2018 by Wei W.
Super friendly. Super effective! She and her team get the job done with no hassle. The loan closed in 21 days with a very healthy interest rate. I am satisfied. Along the way, she also was very responsive to my questions. She is also patient to my inquiries. I won't hesitate to recommend her to others.
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February 2018 by M S.
We have worked with Jerome several time on financing loans and his team is just exceptional. They make the whole process so smooth.
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May 2017 by Raymond C.
Jerome and Frank did an amazing job in keeping us on schedule for a trouble-free and quick close on our condo (21 days from contract to close). As first time homebuyers we weren't familiar with all aspects of the process, but they did a great job on answering our questions and explaining next steps at each stage. We would recommend them highly in this competitive Bay Area real estate market.
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February 2017 by Tim Walker
Horrible. Rip Off. Take your money without telling you or authorization. Fraud!
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December 2016 by Jordan Boone Bernstein
It's a cool old building and I didn't have to trigger my social anxiety by talking to anyone. Thank god for ATMs
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June 2016 by Max B.
I approached Wells Fargo Private banking based on our CPA's recommendation. Financed multiple new and remodeled homes with other banks but never felt this ripped off by a lender. This is why we will never bank with Wells Fargo: 1). The original loan amount was given a $200k haircut as the PA appraisers sent out by Wells reported a $1.4 value ($1.6M target) compared to the home directly across the street from us that just listed at $1.7M with multiple offers well over $1.7M while the smallest rundown home on the block closed at $1.55M. Jerome explained it as a simple mistake and that we should have a realtor provide a written challenge. The realtor documented several examples that placed our value well over $1.6M but Zero benefit to do this work. 2). Our rate is .3-.5% higher than current market and before we can even make our first payment we get a "here's how to avoid checking fees, monthly service fees, wells fargo atm fees and overdraft fees after we were forced to open a llillWells checking account to receive a lower loan rate! While we recognized hard work, we have made a huge mistake doing business with Wells Fargo. Not only are the rates for 30, 15 or 10/1 not competitive but several escalations along with a mandatory checking acct with Wells got us .375 closer to a competitive rate. Again zero benefit 3). We received over 45 automated emails from Wells most of which we couldn't open or required multiple clarification calls or visits. Communications were initially misleading and turned to "bait-and-switch" style of brokering. A lot of unreturned calls, escalations and being passed off to another office member. Zero benefit and a real failed customer service approach. The banking and mortgage loan business is based on referrals and good business practices. Without a competitive or other compelling reasons to use Wells Fargo, they have lost our business and everyone who considers Wells Fargo Private banking should simply shop their rates across the multiple other lenders. You will quickly learn and hopefully not make the same mistake i did by banking with Wells Fargo Private bank. I found zero advantage and multiple disadvantages. If you would like copies of the numerous emails and dialog between me and Wells Fargo then let me know. I have a folder of docs!!!
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August 2015 by Patricia B.
Top notch mortgage broker! This guy was a breath of fresh air after dealing with other brokers who lacked much, to say the least. Jerome is a no frills, very efficient, responsive and a person of his word (he can close fast, at least that was my experience!). He was upfront with how much house I could afford and the interest rate he first quoted me (an excellent one) was what I actually received in the end. Jerome and his assistant, Frank, helped to make my home buying experience a very, very pleasant one!
