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February 2024 by Charles Saha
These Women’s are scammers beware!!!I seen them having a nice car!!!Be careful!!! Also as iPhone!!!
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February 2024 by Fernando Diaz
I was being helped by Nathaly Miranda and provided all my business paperwork, She was giving me a hard time to open a business account,Very discriminating worst chase branch,Unhelpful , unprofessional, rude and with a bad attitude...
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October 2023 by Jeniffer Morales
Inside is decent enough, only been inside to use inside machines since the atms outside don't take my card via phone tap.
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August 2023 by Jey Pam
Iam very disappointed with the way I was treated by Walter Avila. I expect better customer service from a bank as large and well-established as Chase. I would not recommend this banker to anyone.
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August 2023 by rey saman
The worst chase bank I've ever visited. Specially, supervisor, Walter Avila, he is an real animal.
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July 2023 by Domi Champagne
The worst I am trying to handle business with my deceased mother’s account and Ericka is the worst manager so unempathetic. There is a lot of mis information when you ask for clarity and BS answers. Ive been traveling back and forth the last month trying to get information and everything resolved and knowing that I expected someone at a management level to understand what Im dealing with and give me clear information instead of being dismissive and abrasive because I was told the wrong information at another branch and wanted clarity. Lourdes was another manager who was kind and listened to what I was going through and explained what I didn’t understand clearly. This is also unfortunately not the first time I have had a horrible experience as a client at this particular branch and am very disappointed in the lack of understanding and care from some of the management at this branch and will most likely drive further to a different branch the next time im forced to come in to handle business at Chase. The Panorama City location is incredibly disappointing despite the few nice people they have.
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June 2023 by Dr. Soheila Torabi
I came today, waited 45 minutes.Two bankers were just standing and talking to whoever walked in leisurely but totally ignored me and just telling me to wait.Three of them with no clients just roaming around.. when I asked them someone to help me the answer was to go to other branch. I’m with broken leg on the crutches.Poor service, unprofessional
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October 2022 by Chris Lee
They never opened on time. You always have to wait for 5 to 10 m after their promised time. So unlike other banks.
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October 2022 by Haruhi
Take 25 min to get a money order, and three tellers working and managers just walk around like they don't see 25 ppl in line
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October 2022 by Robert Reyes
Got called something that made me feel unwelcomed to interact with the staff
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July 2022 by Xera Ramirez
If you're trying to do anything in the ATM machines DON'T.half the time most of them aren't working because of errors and today not 1 accepted my card through my phone. 2 phones and a watch and they all said invalid card\ card not supported. Also you have a bunch of imbéciles literally parking in the driveway blocking the entrance & exit
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June 2022 by johan barajas
Worst place to go cash a check if I could give them a negative review I would! They voided a check from an insurance company for reasons being that 1 of my id's was expired in which I did provide 2 but to me that should never be a reason to void a check now I have to mail it back to the insurance company to get a replacement check since they stamped it ?
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May 2022 by Brandon S.
They act like your money is theirs. Their daily transfer limit is 2k. I need to transfer more so I was doing 2k a day and they blocked my account. After I verified my identity they still refused to give me my own money lol. Not only that but they questioned me about why I needed my money. My own money lol. Bunch of jokers. Stick to credit unions
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April 2022 by Carmen Hernandez
I called like 10 times and no one answers the phone except for the machine ? so annoying , do better !
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April 2022 by Betsaida Esqueda
15 people in line. 2 tellers. With people continuously coming in. Get more tellers!
