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January 2024 by Aniceta Bailey
All works done here
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December 2023 by Ryan Balensia
Since we have opened our account with Daniel’s we’ve had unauthorized insurance added to our account, inaccurate credit reporting, identity theft and poor customer service.
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August 2023 by Al C.
Alright guys. So....first of all false advertisement. These foos had a sign that said 80% off on fine jewelry. When you see a sign like that the first thing you say is "wow sounds like a good deal". Couldn't have been further from the truth. So me and my friend go and check it out and he sees a chain and he asks the lady for the price. This is basically where the bullshit starts, btw the chain is probably like a 2.5mm width and I'd say like 24" in length (pretty light weight, and 14k). So the lady says it's original price is $6000 something. At that moment I was like wtf is she talking about ain't no way a chain that small is worth $6k Capas foos. Then she was like "with the 80% off it comes out to $1,850." I just looked over at my homie and we both were like yeah no thanks. So they basically added 80% to the original price and make it seem the other way around. Don't be fooled guys, you can basically buy a thick cuban link for 6k ain't no way in hell a small rope chain that probably weights 10 grams at best is worth or was ever worth 6k. ABSOLUTE NONSENSE!
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June 2023 by Alexander Garcia
Very bad experience, they are very friendly at first but not after your purchase and they do not meet the delivery dates they promise.
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January 2023 by Bruce H.
I've bought numerous items from The Daniel's in Sherman Oaks, but they unfortunately relocated. I was in the area and decided to stop by the Van Nuys location. First the sales women are dressed very inappropriate like they're going clubbing, while playing loud music through a Bluetooth speaker. A mild annoyance but I was determined to get something for my wife and daughter. I was shown numerous earrings and found 2 pairs I liked. The sales lady proceeds to ring me up and suddenly one of the items is $500 more, she consults who appears to be her manager about the item ringing up higher. Turns out the ear rings were incorrectly labeled, which is No big deal mistakes happen. We then start looking at more earrings when the "manager" starts telling the sales woman in Spanish that "I'm cheap and to show me more expensive items." Now I'm upset and proceed to remind them Spanish isn't some secret Navajo code talking language and lots of people understand it, even this half breed. She plays dumb claiming she didn't say that and I just walk out. I can tolerate the ghetto vibes, but will never tolerate people talking s.... About me. Avoid this location.
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October 2022 by Moshe Bloch
Shirley & Sandra were amazing! So helpful
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July 2022 by Ara Sahakyan
Don't care about the costumers.
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September 2021 by Eugene Kotlovich
I was assisted by Alix and Sandra in picking out the perfect gold chain for myself
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September 2021 by Marvin Infinger
I was assisted by Alix and Sandra in picking out the perfect gold chain for myself These lovely ladies were very friendly and knowledgeable in helping me pick out the best chain in my price range and threw in a set of diamond studs for free 5 stars all the way
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May 2021 by Karen K.
I came here to look for a gift for my daughter's 18th birthday. Nothing specific in mind. Linda was my salesperson & she was very helpful on ideas. She wasn't pushy & didn't try to upsell me on anything. Which is the part I hate at most jewelry stores. I found the perfect gift & I thought the prices were fair. The store was clean & organized. I will return to this location for future purchases!
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May 2021 by Shawn Riegler
Very friendly staff and great customer service
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February 2021 by Luis Flores
My new 14k gold, 1/2 k. diamonds earings only $998. Yes they were a little expensive n that's why I gave 4 stars but the service was priceless.?
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October 2020 by Michael Williams
Very helpful and friendly...
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October 2020 by jeff london
I needed some jewelry for a special occasion coming up during the covet 19 pandemic I called Daniels Jewelers in Van nuys. This location was available for in-store appointments staff was very accommodating I told them that I needed an appointment as soon as possible they're able to fit me in within an hour and a half after my calling them they were very accommodating and very professional. This is the second Daniel's Jewelers location that I have shopped at and I am very happy with their service and product I would recommend Daniel's Jewelers to all who need nice jewelry at a reasonable price for any occasion
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July 2020 by Zulie P.
Despite the bad reviews on yelp, i will gladly like to say that i had the best customer service experience here. I went in with my husband to look for his ring and from the start Shirley and Luis the store manager would altérnate with helping us. Luis was VERY patient with us and gave us his opinion, made us feel very comfortable with which to purchase. When it came down to buying , I ended up getting arporoved for credit & he really helped us out including his own deals for us and We couldn't appreciate that more!! Very polite and friendly. Without his help we would of probably just left and not made any decisions. Shirley had recognized me before and she was very polite as well included her own little gift with our purchase. We walked out very satisfied. Thank you so much to Luis and Shirley!! (:
