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December 2023 by marietta crizaldo
Customer service was excellent, and i have no complain, they are all professional. Just bring all the documents they needed, then your ok, they did my transaction gor 3 hous???
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November 2023 by Kayode Olurebi
Warm welcome and my request granted with love and good customer service care. I love Onemain Financial
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June 2023 by Cindy Burnett
Claudia was wonderful! Thank you so much for all your help.
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May 2023 by Adrian C.
OneMain Financial is good when you have no worries of other payments (which is never in California), if anyone reads this, they should stay away from OMF and go to a Credit Union for Loans, the Interest with OMF is INSANITY! My credit is above average and I pay $260 and $30 of that is the principal amount. They will never care for you they just want your money and a contract on your life, because this loan will last over 10 years, never get a chance to save for yourself with this burden on your back. Stay away from One Main, if you dont qualify at a Credit Union, just wait until you do qualify, don't risk 10+ years of debt when you can have less than 3 years with CU and room for savings.
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April 2023 by Nigar M.
Worst experience I ever had.Definitely not one day Loan ,they keep asking upload doc during 2-3 days ,you're not able to upload whole doc that they need, they gonna request additional doc day by day .They work only through phone call ,promise to call you ,but never call you back .After 3 days wasting of my time when I call them 10th time ,they just denied my request (even I have all doc which they need ).Very disappointed .Don't waste your time .
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February 2023 by Mercy Berganza
I love this place, everyone is so kind and helpful and they answer any questions that you have
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December 2022 by Sha Flo
Everyone's opinion on the reviews is pretty on point , and shame on these people for imediately running pèoples credit reports and dinging credit scores bf the application is even completed. Then dont return calls or ever answer the office phone. This isnta gamethisis smeonescredit !
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June 2022 by Krystal R.
I wouldn't even give this place a star. Be smart and check the reviews before you do something like this. They prequalified me just to tell me that I don't meet the criteria.
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May 2022 by Sharon Eye
Everyone's opinion on the reviews is pretty on point , and shame on these people for imediately running pèoples credit reports and dinging credit scores bf the application is even completed. Then dont return calls or ever answer the office phone. This isnta gamethisis smeonescredit !
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September 2021 by Jason Furtick
This was a really negative, useless and unprofessional experience that ended up wasting me time and an office visit for something that I was already approved for. Why confirm an office appointment with me, make me wait for over an hour and then say you can’t help when I was already approved? You have all the information in advance and I’m sure it could have been completed electronically as it ended up closing that way. The branch manager faked her desire to help me by saying “I really want to help you but…” and came up with excuses. I immediately got on the phone with their corporate office and got the loan done within a few days. How can corporate/customer service process the loan with the EXACT same information I’d already provided yet the branch manager wasn’t willing to assist? FYI, this has nothing to do with qualifications. Overall, it was clear this branch did not want to help me for whatever discriminatory reason and that is totally unacceptable. I would never recommend this office due to their lack of genuine service and professionalism. It is NEVER ok to discriminate, conduct business unprofessionally, waste people’s time and treat them poorly for any reason.
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June 2021 by Archie M Custodio
To each his own. I’ve read so many negative reviews at this branch but all I have is praise for them especially Katie and Ana the manager.I suppose when a client gets declined, the first defense mechanism is to blame the employees.This is so unfair to them!They were pleasant, professional, and quick with the signing process.I don’t mean to upset those clients before me who got declined but they’re just following rules and guidelines.In my case, I got approved for $3000. This was a shock considering the credit that I have. But my combined income is pretty high so this could be why I got approved at least for $3000.Anyways, I will continue to do business with them in the future after I payoff my loan earlier than the 48-month term they gave me.I will request for a higher amount as Katie suggested.Don’t miss a payment!!!Also, this is not a loan shark contrary to what some are saying here. 48-month term for $135 a month including the insurance protection and beneficiary allocation for $2500Well for me it’s affordable. Again to each his own.OneMain Financial is more than FAIR. So to those new applicants being pre-approved or applying from scratch, don’t hesitate to do business with them.Ask for Katie or Ana.- Archie M Custodio
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June 2020 by Edgar H.
This a predatory loan sharks for people with bad credit who have nowhere else to go. All 5 star reviews are obviously fake. These are people who offer 35% APR with very high origination fees and multiple hidden fees that they will conveniently forget to tell you about. They are also known for their aggressive collection practices. These guys are the embodiment of all the nastiness associated with loan sharks. AVOID AT ALL COSTS!
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June 2020 by Kyubin Y.
no need to write down here... just avoid... man
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May 2020 by marcy membreno
Useless staff. Unprofessional and Incompetent.
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May 2020 by Moises Membreno
A bunch of useless,clueless, incompetent group of people in that building.stay away
