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January 2024 by Jenny Cordova
So crowded, the line to pay was all the way around the whole store. Only 2 cashiers?? Hire people!!!!! It's ridiculous to have to wait an hour and a half to pay! Crazy! Never going back! I didn't do my shopping!
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January 2024 by lrufian
Total of 9 cash registers, and only 2 open ?We spend and hour to pay just a pair of pants
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December 2023 by C S
Be careful when you buy something, check it carefully before paying, because if the box is broken and something is missing and you realize it until you get home, they will not change it and you will lose your money; The managers can check the cameras and know that the product was bad and they don't do it; that is not fair.
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December 2023 by Salie V.
Prices are great! And the clothes areVery unique that's why I always go shop with Ross Dress for less.
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November 2023 by Elizabeth Armenta
This Ross needs new staff asap. All the workers are disrespectful and rude. Im going to call corporate and hopefully they do something about this situation its getting out of hand and then they wonder why people be stealing and peeing in every corner inside the store.
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November 2023 by Barber shop truck JORDAN
Go early morning around 9 am to avoid long lines to check out.
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November 2023 by Ce M.
muy mal servocio y discriminación hoy 20 de noviembre x lanoche visite la tienda a comprar unos ganchos y un porta zapatos ala ora de pagar se arrima una trabajadora preguntandole ala cajera cuantos artículos abiamos comprado , no sabía q hay q comprar determinados artículos para entrar ala tienda Nose como tienen gente trabajando sin escrúpulos,, la misma gente latina es una m!erd@ dueños de ross como contratan gente así y no es la primera vez e visitado muchas de sus tiendas y hay ya son 2 veces q hacen lo mismo..... ooo y su horario es hasta las 11 pm y nos sacan alas 10.20 y sin educación
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September 2023 by ONE TWO
The restroom is close for costumes.That's a very stupid decision!
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July 2023 by Manny Martinez
the best place to shop best prices, quality and different styles.....ms
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June 2023 by Rehema Aanyu
Clothes arranged properly. Wasn't crowded
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May 2023 by Donna H
Merchandise sensor alarms going off non stop and employees don't care. Loud, toddlers playing in the aisles, customers coughing hard and out loud not covering their mouths, etc. etc.
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May 2023 by Michelle Ayala
Didn’t have diversity, no skirts what’s so ever
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April 2023 by Daniel Lopez
They ok on prices but people is so durty thers always a mess on The floor with the shoe's
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March 2023 by Dr Michael La Capria
By far, this department store needs an update in customer service. I purchased some slacks for work. When I went to put them on, I noticed one seem in the leg was loose. I attempted to return for another pair, and I was told no refund because they assumed I wore them. I had the receipt, and the purchase was less than three days before. The manager was extremely rude and called for security. This only escalated the situation. I am a regular shopper at Ross spending $100+ every week and I was treated like a liar and and their. SHAME ON YOU. Took pictures and was screamed at.
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March 2023 by Skyler Flores
Security was following me and my mom today for no reason.I was waiting for the skinny security guy and the tall fat security guy to stop me so that I could file a lawsuit against this Ross location for shoplifting false arrest and discrimination.I frequent the Thousand Oaks Ross and I have never experienced being followed there.
