The United States Postal Service location at 14416 Chase St provides secure, reliable, and affordable mail and package delivery. Reviews note the staff has always been helpful, with specific workers going above and beyond to assist customers. One postal worker was very kind and professional, taking extra time to help retrieve a lost receipt and determine the correct box to use. A supervisor also went above and beyond to recover an irreplaceable, misdelivered package, maintaining contact throughout the process. While some mention the spot is not the safest or cleanest in the city, the post office itself delivers a standard experience, often without very long waits. The staff is committed to making customer experiences better.
Today I understand there is special and very good person who’s working there, she helped me and she has the best customer service. Her Name is Mary, thank you Mary, Appreciated ❤️
June 2025
Excellent customer service! Mary, the postal worker, was very kind and professional. She helped me determine which box I needed to use. So helpful!
September 2024
Bad experiences at this location. Hispanic employees have an aversion to African-Americans. Don't like providing services to them.