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March 2024 by Rafael
I had a package accidentically delivered to the wrong P.O. Box. Victor, the Supervisor at this branch went above and beyond to help make sure my package was recovered safely. Victor was in contact with me while the package was missing and made sure everything was done to recover the parcel and keep me informed. This package was irreplaceable and Victor made sure it was recovered. Thank you very much Victor and this USPS branch !
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March 2024 by Irwin Gonzalez
The lady at the front counter made me rip off the front sticker when she could have just printed a blank label or placed my shipping label over the preexisting one. She had me there for 10 minutes.Anna on the other hand was phenomenal and really helped out!Really depends on who you get.
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March 2024 by Ismael Granados Jr
It’s not located in the safest or cleanest spot in the city but it never fails me. The staff here has always been helpful. Bring a mask for the outside ambience lol
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January 2024 by meral nagi
I feel unsafe going there.Staff are fine but I always receive extra charges on my prepaid packages
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October 2023 by say nidee
Tell me why the post office has zero stars for service. This was yesterday 10/5/23. There's a reason why our mailboxes are locked in the theft infested part of Panorama City but he stuffed my package in, door popped open, did not try to fix it and just left my mailbox open. The video can tell a better story. I think the morale of the postman is so low that they don't care about their job.
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June 2023 by Ådri Ånn Ðroid
Fast service, not crowded, good customer service.
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May 2023 by A. Sanders
Standard post office experience. The white wasn’t very long. It actually wasn’t busy at all when I went, so check it out.
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April 2023 by Vincent P.
Small post office. But quick service . I was in and out pretty fast . No parking available for customers .
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January 2023 by K P.
Twice I've been here and they were both helpful and nice.. something u would never catch me saying about any other valley post office! Maybe I'm lucky since this spot got alot of bad reviews..If anything changes, then I'll update.Also they are the one post office that opens early in the valley.. if u consider 830 early.. which I don't but I'm happy they open before the 9 and 10ers
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December 2022 by Ane V.
It was busy when I came but I waited patiently. Entertained myself until I am served. I needed to process a money order. The employee who helped me was so nice and answered all my questions. She talked loud enough for me to understand her and not for all the customers to hear. Parking gets full. So if you don't mind the exercise, park farther away.
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December 2022 by Rob Cabrera
Helpful staff, courteous, patient. If not for this branch being so busy most of the times, this will always be my goto USPS location.
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December 2022 by Gio90
Around 9:30am, In a line of 17 people they only had one employee at the cashier
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September 2022 by Mimi Juarez
Unfortunately I had a package that could not be delivered to my apartment it was sent to panorama city post office… Initially I was upset because there was a very long line and only one Person working the counter… She got the line down quickly with very friendly service I was then asked to step to the side because they could not locate my package.. Ruby took her time but truly searched EVERYWHERE for me. She found my package & made sure I left happy, all the ladies working the counter this morning are deeply appreciated! They are quick & friendly my receipt says clerk 14 who helped me first both her & ruby made me a very happy customer
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July 2022 by Kishan P.
Twice I've been here and they were both helpful and nice.. something u would never catch me saying about any other valley post office! Maybe I'm lucky since this spot got alot of bad reviews..If anything changes, then I'll update.Also they are the one post office that opens early in the valley.. if u consider 830 early.. which I don't but I'm happy they open before the 9 and 10ers
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March 2022 by Robert B.
I was presently surprised with the nice folks that assisted me with my package. The facility was clean and I was in and out quite quickly. One thing I would improve if I could was the parking situation. I had to park quite a ways away and walk some distance because all the parking next to the post office is reserved for the bank next door. I guess I needed some extra exercise today.
